Shortcuts Podcast – How to Use Wikis at Work (Part One)

8 thoughts on “Shortcuts Podcast – How to Use Wikis at Work (Part One)”

  1. Hi Luis,

    Great summary. What I have found to be a powerful attribute of wiki’s is the ability to do collaborative writing – working at the level of the text itself. This is vastly more efficient than passing markup files in Word, tracking versions and collecting feedback via e-mail or over the phone. Always a surprise when you return and someone has corrected your spelling errors!!

    Another magical experience for me has been ‘refactoring’ – where someone rewrites, structures and improves messy text or thoughts that have been collected overtime.

    A useful aspect of wikis is the content is organised by concept rather than time sequence, this makes for improved context, helps with collecting and connecting. I often use wikis as ‘switchyards’ – a place / space where I can collect links, gather thoughts, rewrite scripts, craft articles and reports, invite critique and comments.

    Creating a new page, adding hyperlinks, altering structure is just so easy!

  2. Thanks a lot, folks, for dropping by and for the feedback comments ! Greatly appreciated!

    Dennis, that is just terrific ! From what I know there would be plenty more episodes where I would be collaborating so you would get to hear some more from me over the course of the next few weeks, which would sound like you and I are both walking your dog in the morning having that conversation around the world of social software 😉 How cool is that?

    Denham, what a fantastic addition to the overall thread ! That is just wonderful ! What I really liked about your contribution is the fact that in wikis you get to contribute on a topic basics without having to refer to a specific timeframe. That is just terrific because, like you said, you can build up on the content without having necessarily to worry necessarily about the time stamps and whatever other accuracy. You can certainly build up from there, from the initial set of ideas and thoughts you may have working on knowing that over time it would certainly get updated as time goes by. That is also, indeed, one of the reasons why I really like wikis and why I am such a big advocate for them, and the impact they are having nowadays in the enterprise is certainly help bring forward a whole lot of knowledge that was well hidden up until now. So with that ease of use what we are provoking is a whole lot of knowledge workers sharing more content than ever and that can only be a good thing !

    Thus thanks much for adding further up into the podcast materials ! Excellent stuff !

  3. Luis, you maby be already aware that latest Systems Journal from IBM covers “business collaboration” with repect to “Activity centered collaboration”
    Especially You man find “Activity Explorer”

    Other topics you would be intrigide are

    1.Beyond predictable workflows: Enhancing productivity in artful business processes
    2.Business activity patterns: A new model for collaborative business applications
    3.Activity management as a Web service
    4.Activity Explorer: Activity-centric collaboration from research to product
    5.Uncovering the to-dos hidden in your in-box
    6.Ethnographic study of collaborative knowledge work
    7.Machines in the conversation: Detecting themes and trends in informal communication streams


  4. Hello Sawada-san ! Thanks ever so much for dropping by and for sharing, once again, another great resource of information for everyone interested in the topic to digest further. Yes, I was aware of that particular issue of Systems Journal. In fact, I am still going through some of the different chapters and have been working on the creation of a couple of weblog posts on the subject as a follow up, so stay tuned for them !

    And, above all, thanks again for dropping by and for sharing this very helpful and insightful feedback ! Greatly appreciated sharing the URL address with the details.

  5. Luis, appreciate your kind word and very much looking forward to you digested summary of what’s happening in “business collaboration”
    What I am expecting to see happenning is simply put
    Activity Explorer combined with followings
    + Dogear(Social Bookmarking) 
    + Fringe Contacts(Social Tagging) 
    + Sametime (Instant Messaging & Conferencing)
    + BLOG
    + QEDWiki (Application Wiki)

    as illustrated by Mike Roche of IBM on activity at

    and QEDWiki described by anton_fricko of IBM at

    Appreciate your continued coverage of scoail networking and KM.

    PS: I am ex-IBMer and e-business Evalngelist in AP and invited Larry Prusak as a conference speaker when he was with IBM back im circa 2000.


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