If someone would have told me, some time last year, that things were going to be this busy at this time of the year, I would have told them they would be crazy! Alas, it is me the one who is going crazy! Wonderfully crazy, if I may say so! With no time to continue finalising the drafts I have been putting together for the IBM Web 2.0 and Beyond Summit, with which I am going to take another approach, as a new experiment, and see how things would go from there (See if I can finally push them through), here I am putting together another blog post to share with you folks the details of another trip I will be embarking on very shortly.

Yes, indeed, I will be on the road again! This time around to Hamburg, Germany, and as early as next week to attend an external conference whose line-up put together so far is rather fascinating and impressive: Next Conference, a.k.a. Next08 - Realtime. At the same time that I will be attending the event, I have been invited to participate as one of the speakers (Have got a keynote session at 2.45 p.m. CET on May 15th) and will have the great honour of sharing the stage with one of the folks I have been following for quite some time now and for whom I have got plenty of admiration accumulated over the course of the years. Yes, I am talking about JP Rangaswami, author from Confused of Calcutta and today Managing Director of BT Design for BT Group, according to the Wikipedia.

If you care for a moment to check out the agenda you would be able to see the good amount of great speakers that will be there, too. Some of them folks I have been following, and violently agreeing with all along, for quite some time as well, but who I have never met face to face and next week may be the perfect chance to do so. Examples like Stowe Boyd, yes, that edgling, Steve Rubel (The one and only!), Stefan Kellner (From Plazes), Gunter Dueck (Fellow IBM colleague who has done some tremendous piece of work on Knowledge Management and data warehouses), Leisa Reichelt (Author of the super fine Disambiguity) and the list goes on and on and on.

Thus with that specific agenda and impressive list of amazing speakers, you can imagine that the excitement is starting to grow inside of me quite a bit. More than anything else, because it is just right around the corner and can’t wait to get there and continue to learn from all of these thought leaders who have been pioneering in the Social Computing and Enterprise 2.0 spaces for quite a bit already!

In case you are wondering what I would be talking about at the event, I am sure that, if you have been following this blog for a while, you would already have a sense of what it will be about. Yes, indeed, about my experiment on giving up on e-mail, work related e-mail, that is. And with the well known title (Put together already by Craig Cmehil and Ed Stephens, respectively) of "Thinking out of the Inbox - More Collaboration through less e-mail". I have already finished the slide deck and this time around it is very much public, for open consumption, outside of the firewall, so once I get the heads up from the conference organisers I will be sharing the deck over here, after I upload it into Slideshare.

Yes, almost ready, indeed! You may be wondering when I am planning on getting there, right? Well, I will be arriving on the 13th, at around mid-day and will be leaving Hamburg on the 17th of May late in the evening. So if you fancy getting together for a drink or two, or to catch up with a lovely conversation while I am there, do not hesitate to contact me and we will arrange something, I am sure. For now, signing off and checking out some further details from the overall conference itself, which I am sure is going to be one of those special events where I might get to finally figure out whether I am a centroid or an edgling. Or something in between, who knows heh

Tags: Conference Events, Next Conference, Next08, Realtime, IBM, Hamburg, Germany, JP Rangaswami, Confused of Calcutta, BT Group, Stowe Boyd, Edgling, Centroid, Steve Rubel, Stefan Kellner, Plazes, Gunter Dueck, Lisa Reichelt, Disambiguity, Craig Cmehil, Ed Stephens, Slideshare, Collaboration, Knowledge Management, KM, Knowledge Sharing, Communities, Learning, Innovation, Web 2.0, Enterprise 2.0, Marketing 2.0, Mobile 2.0, Media 2.0, e-mail, Social Computing, Social Software, Social Networking, Social Media

Goodness! I cannot believe it’s been three months already! Three months since my working life became ever so much more productive than ever before! Three months since I decided that enough was enough and made the blunt move of giving up on e-mail, i.e. work related e-mail. Three months since I decided that it’s about time social software gets a chance to enhance the way I work. And, boy, has it surely been quite a ride! They say that time flies when you are having fun, and, as I am putting together this blog entry with the weekly progress report, I guess that certainly has been the case.

As I have mentioned at the beginning of the week, this was going to be quite an interesting week, since for the first time in 11 years I have been working in the IT field, I have just been enjoying the rare occasion of having three national bank holidays in a row, followed by the weekend, while the rest of my colleagues have continued working as usual. Thus you would expect that things may have been relatively busy, or, at least, just as good as it has been over the last few weeks, right? Well, things have been even better! Here is the weekly progress report screen shot:

WOW! 27 e-mails! Yes, that is right! A new low in the total amount of incoming e-mails for a single week! Sweet!  If I was ever looking for a nice way to celebrate the three months mark since I started with this new experiment I guess I couldn’t, perhaps, have a better one. I am not even sure whether I should continue calling it an experiment any longer, since it has already become a reality for me, at least. Three months, I guess, is a good time to stop calling it that way and start looking for something else. Or just simply venture into implying a new way of interacting, collaborating and sharing your knowledge with other knowledge workers. Either way, not too worried about looking out for definitions

For the rest not much more to share at this point in time, except for one particular gem I keep bumping into from various other folks who have been blogging about it and which I think would make an interesting connection with this particular blog post. For quite some time now, one of the questions that I keep coming up against all over the place is how do I keep up with everything that is going around in the social computing space? Most folks seem to think it is easier to manage your time through e-mail than through social software, when to me it is quite the opposite. It is way easier, and much more effective, to manage your time through social computing tools than through e-mail. And now there is something else I can refer folks to that could help answer the question quite nicely as well.

Check out Clay Shirky’s keynote session over at the recent Web 2.0 Expo in San Francisco where you would be able to listen / read about some really fascinating stuff that Gina Trapani, over at Lifehacker, has put together quite nicely as a very thought-provoking summary in Where You Find the Time to Spend Online:

"We’re waking up from the "collective bender" of mindlessly watching sitcoms and instead, we’re choosing instead to spend our free time volunteering, interacting, and Web 2.0′ing online."

Just.Spot.On!!! And the same would apply to me, except that instead of T.V., which I rarely watch anyway, to be honest, it’s the time I save on processing / working through work e-mail that helps me free up enough time to collaborate and share my knowledge with other knowledge workers using social software tools. Because, after all, how much time do you spend on a daily basis working through your e-mail. One sitcom? Two? Three sitcoms perhaps?

If a couple of days ago I created a blog post over here where I shared some further details on a recent podcasting episode I recorded with Jon Mell, from Trovus, over at Case Study Using Wiki and Social Software in the Enterprise - Conversation with Jon Mell, I thought I would follow that up with another podcast I was invited to chime in earlier on in the week with Matt Moore, from Engineers without Fears, where I shared some extended commentary on my experiment of giving up on e-mail, i.e. work related e-mail. And the interesting thing from this particular podcast I participated in was the fact that we did it with a couple more guests: Patrick Lambe, from Straights Knowledge & Green Chameleon, and Alex Manchester, from Melcrum - Connecting Communicators, two of the folks I have been following up on the Knowledge Management & Social Computing spaces for quite a while and whom I was really looking forward to exchanging some ideas on the topic!

Thus with that initial setup, off we went into what turned out to be, in my opinion and if I may say so, a fascinating discussion on the overall topic of stop using e-mail at work and use, perhaps, other much more productive and collaborative tools, within the social software space. So interesting that in the end what was supposed to be a single podcasting episode turned out to be three (Yes, three!) for a total amount of nearly 50 minutes!

Matt Moore himself has already blogged about each of the different episodes, so instead of just me detailing what you will find in each of them I am just going to keep things short and share over here the table of contents that Matt already put together. That way you can get busy right where the meat is and enjoy one of the best conversations I have had on this topic in a little while now. Here are the links with the contents then:

- Download Part 1 now (16:48, 4.0Mb)

01:00 - Luis describes his email detox moment in 2007.
03:10 - Luis challenges his email correspondents within IBM.
06:10 - How do you bring people round to the post-email world?
11:00 - Where is email appropriate?
13:00 - Instant messaging & social networking.

- Download Part 2 now (20:23, 4.8 Mb)

00:00 - Patrick raises the infrastructure question.
03:00 - Luis brings up wikis.
04:10 - Luis talks about discussing the detox with his team.
07:55 - The laziness issue.
09:00 - Do we love email?
10:00 - Alex mentions email overload.
11:00 - Generational issues.
13:00 - Patrick raises the politics question.
15:00 - Luis busts the whole thing wide open.

- Download the final part of the email detox podcast

00:00 - Alex agrees with Luis on email politics.
01:20 - Humans as political animals - in public or in private?
03:00 - Should we be selling tools or solutions?
06:00 - Applying social software to business problems.
08:00 - The email detox workout video.
10: 00 - Wrap up & next steps.

And that’s it! Hope you enjoy it, just as much as we did getting together and exchanging some ideas on how it is really possible to move away from work related e-mail and still be as productive as ever, if not more, making extensive use of other more collaborative tools, like social software tools. The perfect segway for my next blog post where I will be sharing the weekly progress report on what’s happened this week. Stay tuned!

Matt, Patrick and Alex, a real pleasure taking part on the podcasting episodes with you guys and thanks much for such refreshing conversation! Excellent stuff!

Tags: IBM, Collaboration, Remote Collaboration, e-mail, email, Social Software, Social Networking, Social Media, Social Computing, Web 2.0, Enterprise 2.0, Innovation, Productivity, Conversations, Dialogue, Openness, Knowledge Sharing, KM, Knowledge Management, Collaboration 2.0, Communication, Jon Mell, Trovus, Matt Moore, Engineers without Fears, Patrick Lambe, Straights Knowledge, Green Chameleon, Alex Manchester, Melcrum, Connecting Communicators, Podcasting, Podcasts, Episodes

Third bank holiday in a row and still enjoying the gorgeous weather out there! Too nice out there to be sitting in front of the computer, but I just thought I would share a few lines over here to point out to you folks something that I am sure you would find interesting and relevant, specially if you have been following my experiment on giving up e-mail, i.e. work related e-mail.

Remember Jon Mell, from Trovus, who I have talked about about a month ago and who put together the superb blog post "Wikis as alternatives to email - find the ROI" where he built up a rather compelling business case for my new mission on giving up on e-mail? Well, just the other day I finally got to meet up Jon through Skype and we have a superb conversation about how the experiment was going and the kind of impact social computing is having within the enterprise in order to drive new ways, perhaps better, to share your knowledge and collaborate with other peers.

As a result of that conversation we decided to put together a podcast, where over the course of nearly 35 minutes, we discussed a number of items based on a good set of questions that Jon put together and which clearly detail some of the extended commentary I have been receiving from all over the place. To give you a sense of those questions we cover during the podcasting episode, here you have got them:

1. What has the reaction been from colleagues and friends in the industry?
2. Has anyone got frustrated / annoyed (said “why can’t you just send me an email?”)
3. How much time do you spend using social media tools?
4. Given you mostly use IBM’s internal tools, how do you communicate with customers / colleagues outside of IBM?
5. Do you think it’s possible for a 100% customer facing individual (eg. a brand sales rep) to reduce email so drastically as well?
6. Have you gained any net time? Is there value in using these tools even if you haven’t?
7. Aside from time-saving have you gained any insight / learned new things from interacting with social tools that would not have been possible by email?

You would be able to download the podcast from this particular URL:

- Case study podcast on escaping from email in corporate world.

And at the same time you could also have a look into Jon’s related blog post on that very same subject under "Case study using wiki and social software in the Enterprise - conversation with Luis Suarez", where he gets to detail as well some of the key items he took away from the podcasting episode. I am not going to detail all of them, you can surely go ahead and read further from his blog post, but, as a teaser, here you have got a couple of them, which I found really good and very relevant as well as incredibly descriptive of what I am trying to achieve with giving up on e-mail while at work to still get the job done:

"- The main incentive for the content provider (Luis) was to prevent the same question being asked of him over and over again via email
- Instead of getting answers from a person, he believes in getting answers from your network. This way if Luis is too busy to reply instantly, someone else will
- There was emotional relief and reduction in stress level of having to face a sea of unread email after some time away
- Email still has its place - private and confidential exchanges of information between two parties"

There are a few more insights from Jon over at his blog post, but I am just going to leave things as is over here, so you can head over there and read some more and then, perhaps, over a lovely cup of coffee / tea enjoy the conversation we had together and which trigger the creation of such podcast.

One thing for sure that I am really glad about this particular experiment I have started a couple of months back, is that fact that not only is it helping me become much more productive than ever before, but it is also allowing me to get to know some other folks out there who are also very much involved with social computing and its adoption within the Enterprise. Lots of incredibly smart talent out there, not to be missed. Like Jon Mell’s. I am glad I decided to get things going way back then and share my experiences as well outside of the firewall, because thanks to it, I have now subscribed to one really good blog and met someone who is bringing forward lots of great ideas into provoking that cultural change we would all need to go through, at some point, if we would want to talk Enterprise 2.0.

And really really glad to finally being able to share and exchange ideas with Jon! Great conversation!

(But not to worry, there is just one other little surprise I will be sharing in the next few hours. For now … getting ready to go and enjoy live Il barbiere di Siviglia)

Tags: IBM, Collaboration, Remote Collaboration, e-mail, email, Social Software, Social Networking, Social Media, Social Computing, Web 2.0, Enterprise 2.0, Innovation, Productivity, Conversations, Dialogue, Openness, Progress Reports, Knowledge Sharing, KM, Knowledge Management, Collaboration 2.0, Communication, Jon Mell, Trovus, Wikis, ROI, Return On Investment, Business Case, Case Study, Enterprise Adoption, Social Software Adoption, Podcast, Podcasting, Episodes, Opera, Il barbiere di Siviglia, El Barbero de Sevilla, The Barber of Seville

This week promises to be one of the shortest, and weirdest, weeks I have ever had in the last few years, as I’ll be enjoying three national bank holidays in a row, starting on Wednesday and finishing up on Friday, and will therefore be taking those days off! Like someone I know would say … W00t! But if this week is going to be a strange one, the same would have to apply to last week as well!

No, I haven’t forgotten. It is that time of the week already where I will be sharing with you my weekly report on how I am doing with my giving up e-mail campaign. I was just mentioning how much of a weird week it was, since I was out of work most of the time and without even noticing. Yes, that is right, you would remember how Monday was the day I was coming back from an amazing week in the US, attending the Web 2.0 and Beyond Summit in IBM Yorktown Heights and visiting NYC for a couple of days, then Tuesday & Wednesday were a couple of in between days as I was preparing my way to participate in a customer workshop on Friday in Zürich, then time to travel again on Thursday and return back on Saturday evening.

Quite an intensive week, indeed! But, unfortunately, and, like usual, life had other plans for me. My younger brother was taken into hospital for an operation to address a Trigeminal Neuralgia on Tuesday afternoon, to then get operated on Wednesday and wait for a couple of days before going back home again. I am now happy to report that he is doing just fine and although he was supposed to leave the hospital during the course of today, he decided to stay in one more night and will be leaving back home during the course of tomorrow. So, that is a piece of big news. And good ones, too!

Then on Wednesday evening, and, as I was preparing everything for my trip on Thursday morning to Zürich, I finally developed a terrible cold and a very very painful sore throat with which I could hardly say a word, nor swallow a thing (Not even any liquids!). So when I developed 39 C of fever I decided to cancel the whole trip as there was not going to be a single chance I would be flying in that state and decided to spend Thursday and Friday in bed, resting, and taking it easy, while I was getting rid of that nasty bug I got while I was in NYC!

Oh, and a quick interruption in here, I have got some AMAZING colleagues at work, because within minutes of me canceling the whole thing I had one specific good friend who came over to the rescue, grabbed all of the materials I had for the workshop, flew to Zurich for me, and did a GREAT job! And today his manager had a lovely e-mail coming from me, and he himself a lovely surprise along with it as well! There, that’s social networking doing its magic once again. This friend of mine working for IBM as well, obviously, is someone I mostly communicate with through various social software tools, since we both work in different projects, teams, business units, countries, you name it!

Anyway, so you can imagine how awful it must have been having to experience all of that in a single week. It started quite all right with me returning back from a pleasant trip across the pond, but then over time it developed into plenty of different issues that have just gotten fixed over the course of the weekend. Younger brother is doing fine and with no more pain any longer! My cold is completely gone and feel much better, thank you very much and today has been my first day back at work after being knocked down for those two days for the first time in 11 years! Yes, *that* bad!

But, as you can probably imagine, there is one single thing that doesn’t stop in this life, and that is the amount of e-mails you get on a daily basis, so I have still been keeping up with the weekly report and if last week was the one that has resulted in one of the busiest so far from the 11 weeks I have been following this experiment, this time around, this week, things have gone back to normal! Phew!

I knew it! I knew that last week was an exception due to some  special circumstances I mentioned back then and surely glad to confirm that although I was gone again, for most of the week, the amount of interactions through e-mail have gone down again. Here is the weekly screen shot with last week’s results:

37! Yes, that is right! 37 e-mails, coming from 60, the previous week! Talking about having a remarkable difference from one week to the other! Who would have thought about that, right? Well, there you have it. Funny enough, I mentioned in a couple of internal social software tools that I was offline sick and that it would take me a little while to respond back in those same social software tools and the response seems to have even reached my incoming e-mails! Which I think, not sure about you, was just terrific, because just this morning, it meant that I didn’t have any e-mails to process and could just get to work right away, even after a tough week last week.

You see? This is what I mean when I keep saying I will not give up any time soon on this experiment. On the contrary. I am even already investigating some alternatives for diverting a good chunk of the e-mails I am getting at the moment, and see if I can reduce that incoming e-mail load down to 20, or under 20 a week! Will keep you all posted on it as time goes by.

For the time being, I am just going to leave things as is, and already getting busy finalising those drafts I mentioned I would be putting together summarising my experiences while I was at the IBM Web 2.0 and Beyond Summit as well as my experiences in NYC! Thus stay tuned as they would be finally coming up shortly!

Tags: IBM, Collaboration, Remote Collaboration, e-mail, email, Social Software, Social Networking, Social Media, Social Computing, Web 2.0, Enterprise 2.0, Innovation, Productivity, Conversations, Dialogue, Openness, Progress Reports, Knowledge Sharing, KM, Knowledge Management, Collaboration 2.0, Communication, Conference Events, Summit, Zurich, Family, Sick, Illness, Brother, Trigeminal Neuralgia, Balance, Life, Things That Matter

What an incredible week last week that has just gone by! Yes, I am sure that you have noticed how quiet things have gone over here in this particular blog over the last few days, right? Well, as you well know, I have been attending IBM’s Web 2.0 and Beyond Summit over the last few days and although I didn’t have a chance to blog much, the experience hasn’t certainly fallen short with the expectations. It was just wonderful and so much more! So much so that after a couple of days after the event I am still completely jazzed up about the whole thing. Yes, that is right, that good!

And here I am now, putting together some thoughts, as I am already back home, having arrived earlier on today, and trying to have some rest in between to get back to work tomorrow in full force. And faithful to keep capturing my experiences, I have been putting together some notes from last week’s weekly progress report on the my giving up on e-mail mantra, work related e-mail, that is, and must say that last week was not very encouraging. At all. On the contrary.

However, it surely was an amazingly exciting week having enjoyed one of the best conference events I have attended in years around the subject of social computing within the enterprise and beyond, met as well part of my team, and my new boss (Who, by the way, follows me now on Twitter. How cool is that?), went and visit New York city for the first time in my life (Yes, I know, about time!!) and, finally, met some wonderful people who, now more than ever before, are already part of my life as we finally had the opportunity to know each other face to face and the conversations, along with the experience, was just tremendously positive!!

Yet, after all of that excitement that I will be sharing some more thoughts on in upcoming blog posts, it was a disappointing week, at least, for my quest on giving up on e-mail. In a way, though. Not entirely, and over the next day or so I will explain what I mean. But before we all go into that I thought I would go ahead and share with you folks a couple of interesting links I bumped earlier on during the week, which I am sure you would find rather relevant to the overall experience.

They are both twitterings shared earlier on: by Stowe Boyd, who quoted Doc Searls on a particular statement which I have decided is going to be part of me and my online interactions from now onwards, specially as I move on further with this e-mail detox (As Matt Moore would say…): "Email is where knowledge goes to die" and by my good friend, Víctor Ruiz, who was quoting a rather enlightening comment with some wise words from Joi Ito under Loic Lemeur’s Seesmic du Jour 124: Joi Ito explains Creative Commons: "Email is user generated content to each other, is crap to everybody except for ourselves". Really worth while listening to the four minute long videocast, for sure.

At the same time a couple of other interesting links were put together by two folks I have been following for a while. The first one JP from Confused of Calcuta who comes to ponder some more on the role of e-mail with social networking sites like Facebook and how it is changing the game between enterprises to help them share their knowledge and collaborate closer. Good read! And the other link is from my good friend and one and only Kelly Drahzal, who seems to have started her own fight against e-mail and although perhaps not as radical as my approach, still a very good one, which I am sure is going to work for her rather well. No doubt! Oh, and Kelly was one of the many many folks I met while at the IBM Web 2.0 Summit and Beyond and she is even much more amazing in person! But more on that later on…

Like I said earlier on, this past week has not been very good as far as my giving up on e-mail experiment is concerned. On the contrary, rather disappointing! But not to worry, I am not planning on giving up any time soon! Like I have been saying all along, I am not going to go back. This new working environment where everything goes around through everything else but e-mail is way much more fun! But first things first. Here is the screen shot with the results from last week:

Whoooaaahhh!!! 60 e-mails in a week while away from the office? How can that be? I mean, the week before you would remember how I eventually got 38 e-mails, yet last week things have gone sky high! My goodness! The highest number of e-mails I have received in a week ever since I got started with the whole thing about giving up on e-mail! So, what happened? What am I going to do from here onwards to keep things back under control on that 30 to 40 e-mails range? Is there still hope to make it work?

Yes, there is, indeed! Like I said, there is no way for me to go back, so the first thing I will be doing from here onwards is to be a bit more aggressive in how I am going to keep diverting some of these conversations. And here are a couple of examples that would help illustrate the whole thing and what I am talking about.

As you would be able to see, most days from last week were all pretty busy. On Monday, however, I got 9 e-mails, out of which 7 of them were related to an urgency matter that needed my attention and which could have taken place in a collaborative wiki. It was for a project team and, pretty much like Ray Sims has been saying over at KM2.0 Presentation - Boston KM Forum (By the way, if you haven’t watched the referenced slide deck nor the blog post I would strongly suggest you do as you are going to get exposed to some very solid piece of work around the topic of Knowledge Management 2.0), ALL e-mails related to a project should be going into the team collaborative space and not e-mail. It would have had the same effect, except we would not have wasted so much time clearing the whole thing out through e-mail in the first place with people bouncing off and on different tidbits that we all knew we needed in a central place!

The second example is actually a result of something that I have been exposed to and which may not be that frequent to other folks. As you may have observed, specially if you have been reading this blog for a while, this year seems to be the year of the conferences and customer meetings for me, because I am getting to attend plenty more than the last couple of years combined! This, in itself, is a very good thing as it shows more and more folks are interested in social software in general and folks would want to know how they could make it work for their businesses. Unfortunately, this means that there is going to be an increase of incoming e-mails to try to confirm and finalise dates, agendas, presentation materials, etc. etc. So before I knew it I was already on 12, 14, and 14 e-mails for the last three days from last week, and that is something I am really willing to explore and find a solution for it, before it becomes an overkill.

So how about a wiki, an internal wiki space, in this case (Since some of those events may be of a sensitive nature), where folks who may be interested in inviting me to attend and / or present at conference events would have the opportunity to put a few lines indicating what it would be for, what they are looking for and then I can come back into the wiki page and share my take on it, i.e. confirm whether I can make it or not. And get things going from that moment onwards. The amount of e-mails exchanged to achieve this is something that has got me thinking and perhaps something that I will be giving it a try starting this coming week. I would be curious to find out how people react to this new approach of coming up with conference events invites. If it works all right, I am planning on sticking around with it. And if not, then I will have to look for something else, because most of that traffic has originated with such kind of events.

As an example, this past week I have managed to confirm my attendance and participation in events taking place in Spain, Germany (And several times while in there as well!), Zürich, and a couple of other places I will be mentioning shortly, as soon as I get a chance to update my Dopplr account.

Yes, I know, long blog post, but not to worry, I am going to leave things like this looking forward to this week to see what would be happening this time around. So far this past week has been an interesting one in this respect, since I never expected to reach such high number, but then again it was all due to a couple of items that I am sure are easily fixable. Thus let’s see what happens this week and I will surely keep you posted on progress, for sure. As a teaser, my Monday is now done and we are back on track!

Now… on to finish those draft blog posts with some of the highlights from the IBM Web 2.0 and Beyond Summit, as I am sure you are wondering what the week was like and why I enjoyed it so much. Stay tuned for more to come …

Tags: IBM, Collaboration, Remote Collaboration, e-mail, email, Social Software, Social Networking, Social Media, Social Computing, Web 2.0, Enterprise 2.0, Innovation, Productivity, Conversations, Dialogue, Openness, Progress Reports, Knowledge Sharing, KM, Knowledge Management, Collaboration 2.0, Communication, Conference Events, Summit, Twitter, Social Networks, Networking, Stowe Boyd, Doc Searls, Joi Ito, Victor Ruiz, Loic Lemeur, Matt Moore, JP, Confused of Calcuta, Kelly Drahzal, Kellypuffs, Ray Sims, Wikis, Spain, Germany, Switzerland, KM 2.0, Knowledge Management 2.0