Enterprise 2.0, Where Art Thou?

8 thoughts on “Enterprise 2.0, Where Art Thou?”

  1. Glad to see you back on your blog !

    Funny that we followed the same way. Employee experience is exactly the practice I’m building right now to drive digital transformation by a coherent and aligned approach to customer+employee experience.

    There’s still a long way but what I’ve learned over the last months is that the word employee experience seem to be meaningful to many people and even helps functions like HR or internal com to get what digital transformation means for them and what role they can play.

    Looking forward to read more from you on this matter.

    1. Bonjour, Bertrand, it’s really funny how the world works, isn’t it? I think we have both come to the very same conclusion from different perspectives, but perhaps from having been in the E2.0 scene for a good few years and seeing how the focus has shifted into the client experience, almost ignoring, totally, the overall employee experience, which, in my opinion, is just as important, if not, even more so! There can’t be a good customer experience without an employee one as well, so I’m really going to start diving plenty more in this whole area which was already envisioned by Andy McAfee nearly 10 years ago and we have made very little progress, if anything, at all.

      It’ll be a fascinating journey, indeed, and glad you will be on board as well! We need to bring forward the within aspect from E2.0 before it’s just too late, as that’s pretty much the very same thing that happened to good old KM back in the day as well!

      Let’s keep up the dialogue, my friend! And glad you are on board as well on to this subject with that new adventure! 🙂

    1. Hi Jane, many thanks for the feedback, for dropping by and for alerting me on the comment, since it got caught up in the spam queue along with a few others, which I have now approved accordingly. Yes, I think it’s an interesting topic worth while picking up again, specially, since there aren’t many new stories out there despite E2.0 having been there for nearly 10 years. We probably need to do a better job at it, because, right now, it’s not really working and the external focus, only, is not going to help provoke that Digital Transformation alone 😉

      Thanks again for the feedback! Much appreciated.

  2. Luis,

    Like you, my public blogging has been a bit, shall we say, sparse over the last couple of years. Partly because I just didn’t have the drive, I kind of reached a plateau of what I thought I had to say. But also because I took a job “on the inside”, bringing Enterprise 2.0 and Enterprise Social Networking to the workforce in a large (huge), hierarchical, very not-social organization. I’ve been doing quite a bit of writing – and learning – in that environment, seeing what works and what doesn’t, running headlong into brick walls and finding pockets of innovation and yearning for a better way to get work done.

    I’ve been getting the itch recently to start blogging again, to start writing and engaging in that social web that was so important to my learning in the past, and your “new beginning” just might be the final push I needed. Not sure if I’ll be able to provide any good case studies (internal, right), but I’ve definitely got some ideas to discuss.


    1. Hi Brett,

      WOW! Splendid news! Thanks much for dropping by and for the feedback! I am delighted to read this blog post, and resuming my blogging mojo, may help you come back as well. It’s been far too long and while I think we may not be really that interested in case studies, I surely would love to learn about the stories and experiences of what you have gone through and that you think would be wroth while sharing across and discussing further along. We need plenty more of those inside / internal experiences to come afloat to demonstrate that the transformation has already happened and that is just not the same good old group of companies we keep talking about over and over again.

      Time to show how we are all collectively growing inside our own organisations so that we would have an opportunity to share those good practices, expertise, know-how, lessons learned and what not and help move the needle across the board. There has just been far too much focus on the outside, when the real fun happens on the inside. Always! Glad you will be resuming your blogging along those lines! I will be looking forward to reading those articles and participating in the upcoming dialogue. I’m pretty sure there will be plenty of it!

      Way cool! Thanks again, Brett, for dropping by and for the wonderful comments! Exciting times ahead! 😀

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