The Three Eras of Knowledge Management – Towards the Collective Knowledge of Conversations

4 thoughts on “The Three Eras of Knowledge Management – Towards the Collective Knowledge of Conversations”

  1. Dear Luis,

    Let me issuing a different approach as a feed back (source : ).
    Thank you

    EVOLUTION Theory of Knowledge Management vs CREATIONISM Theory of Knowledge Management
    • Posted by Md Santo on August 4, 2010 at 9:30 am

    Cited from Md Santo, 2010 –… and indicated that CREATIONISM (“Intelligent Design”) is the nature of KM reality. Md Santo coined the term Human System Biology-based KM for the phenomenon. The basic assumption of this concept generated from DI – KW continuum model in which DI is separated from KW and Knowledge as human knowing tool evolved as emergent property inside human being as complex system since the beginning of life ( see the K-base ) and acting as human consciousness

    On the contrary, cited from Nancy Dixon, 2010 –… showing the existence of KM occurred through 3 stages or era of EVOLUTION (“Darwinian theory”) mechanism, Leveraging Explicit Knowledge, Leveraging Experiential Knowledge and Leveraging Collective Knowledge era consecutively

    Which one of those two concepts or models is correct, it depends on our basic mindset, whether it is the domain of “Scientific Knowledge” or the domain of “Knowledgeable Science”. About this issue, learn our K-base

    HUMAN SYSTEM BIOLOGY-BASED KM™MODEL : comprising three kinds of Human Consciousness learning model which are exist since the beginning of life (Md Santo, 2010) :

    • “CORPORATE SENSES” = Knowledge with Lower Consciousness (KLC) : as KM TOOLS : IT/ICT, Web 1.0 and 2.0 incl. Social Media platforms. (Referred to “Machine or Techno Learning” or to Category7.0 (PCF – APQC*) as corporate orientation) ~ Weighted score 1
    • “CORPORATE MIND BRAIN” = Knowledge with Medium Consciousness (KMC) : as KM PROCESS FRAMEWORK : Human (Tacit) Mind incl. Web 3.0 and/or Semantic Web. (Referred to “Individual Learning” or to Category 12.0(PCF – APQC*) as corporate orientation) ~ Weighted score 3
    • “CORPORATE CONSCIOUSNESS DNA” = Knowledge with Higher Consciousness (KHC) : as KM STANDARDS (Culture and Value) : Codified / Explicit Knowledge, Human Social Behavior, Organizational Culture (Learning Organization. (Referred to “Organizational Learning” or to Category 1.0 – 2.0 – 3.0 – 4.0 – 5.0 – 6.0 – 8.0 – 9.0 – 10.0 – 11.0 (PCF-APQC*) as corporate orientation) ~ Weighted score 5

    *PCF – APQC = Process Classification Framework – American Productivity and Quality Center

    KNOWLEDGE MANAGEMENT EVOLUTION : comprising three stages of era in KM evolution (Nancy Dixon, 2010) :

    • Leveraging Explicit Knowledge era (…. – 1995) : Capturing documents & specific/analytical content – Collection Learning in Private Need to Know Management Control of Content
    • Leveraging Experiential Knowledge era (1995 – 2000) : Communities of Practies (CoP), Expertise locators, Team processes for Learning before, during, and after – Connection
    • Leveraging Collective Knowledge era (2000 – ….) : Creating new knowledge through conversation that integrates perspectives – Conversation Learning in Public Transparency User control of content

    Tags: collectiveknowledge, consciousness, corporateconsciousnessdna, corporatemindbrain, corporatesenses, di-kwmodel,experientialknowledge, explicitknowledge, humansystembiology, humansystembiology-basedkm

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