Can Social Tools Really Replace Email? – They Already Are! (Part I)

4 thoughts on “Can Social Tools Really Replace Email? – They Already Are! (Part I)”

  1. Its seems there is an untapping of potential in this inquiry of Thinking out of the inbox. I am following carefully looking for the gems that will lead to process, tools and practices. I am not interested in who resonates with the possibility as much as those unfolding the practice, documenting and sharing. If we succeed others will follow.

    My context is much different. I am not inside a corporation. I am a social entrepreneur. Because of my ground of work in collective intelligence my relationships are very much in the collaboration space. My current projects demand working with wide circles. I have questions that may apply to the corporate realm as well like…how to work with hierachies? not power ones but relationship ones. Like collaborators versus followers(concentric circles). How do you get to people who are only email based? How much more efficient in building relationships while reducing time can one be via socialmedia?

    Distributed relationship. In my own practice I began with moving all I can to RSS, writting to some people about this inquiry and seeing the reactions, using an audio tool to reply fast and easy, being mindful to communication versus collaboration for being able to tap into other tools and searching for a video conversational tool. Lets see what unfolds. Gracias por tu búsqueda y trabajo Luis.

  2. Amen to the importance of social capital. Build the relationship, get to know people a little and the “strictly business” part will take care of itself. Spending some resources on the affective part of trust is smart business.
    Some research references are on my web site but an entertaining summary is the June 2005 Harvard Business Review article by Tiziana Casciaro and Miguel Sousa Lobo “Competent Jerks, Lovable Fools, and the formation of Social Networks.”

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