Leadership Thoughts: Master the Art of Active Listening

4 thoughts on “Leadership Thoughts: Master the Art of Active Listening”

  1. I love that you say “add value into the overall dialog”. I think a listener can add value in several ways: 1) by just letting the speaker get into and enjoy his story; 2) by asking good questions and giving constructive feedback that make the speaker think; and, 3) by providing support and encouragement. If you can consistently allow vendors, customers, subordinates to voice their ideas and concerns, you should get much better collaboration and cooperation.

    1. Hi Marc! Thanks a lot for reaching out and for the feedback comments! Glad you enjoyed the blog post. I truly enjoyed #2 “by asking good questions and giving constructive feedback that make the speaker think”. I think we are not doing enough of asking good questions and giving constructive feedback. Specially, in promoting dissent and that constructive dialogue to help promote further interactions and conversations to help keep innovating at a rampant pace as knowledge workers get to share their knowledge and ideas out in the open.

      That’s something that the vast majority of the enterprise world would need to start embracing if we are going to move further along into becoming successful social businesses. And it all starts with good active listening, indeed! 🙂

  2. Yes, ask good questions to help people re-examine assumptions, to explore different options. You have to do it in a respectful manner. Don’t cross examine people or put people on the spot. Don’t ask questions just to show off or to make people feel bad.

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