Social Computing Guidelines and Why You Would Still Need Them

A few weeks back I wrote about the first of the 5 pillars I keep using with clients, time and time again, whenever they are embarking on the so-called Digital Transformation journey. Back in that blog entry I mentioned how having the right purpose is the main trigger to get things going. From there onwards it all … Continue reading Social Computing Guidelines and Why You Would Still Need Them

A New Beginning…

After having gone through the longest blogging hiatus I can remember in the 13 years of regular posting I have done through multiple blogs, I guess I can now say it’s a good time for a hard reset. A new start. After all, it’s been nearly 8 months since the last article I put together … Continue reading A New Beginning…

#Movistar – Who Owns Your Customers’ Problems?

And after 69 rather long, frustrating and somewhat infuriating days of a much anticipated wait … HABEMUS INTERNET! Yes!! You are reading it right. After nearly 2.5 months of waiting for Movistar to, finally, get their act together, I am now, at long last, properly online through my regular landline and its corresponding ADSL connection. I … Continue reading #Movistar – Who Owns Your Customers’ Problems?