E L S U A ~ A KM Blog by Luis Suarez

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My Top 5 iOS Apps of the Week – Week #4

Gran Canaria - Degollada de las Yeguas in the winter

 

One of the things I am finding really interesting from the My Top 5 iOS Apps of the Week series of blog posts is the fact that it’s an exercise that’s helping me really evaluate how I eventually make use of either my iPhone or iPad, whether for personal, private use or whether for work, and I must admit that at this point in time there is just such a blend between the two types of apps that I no longer make a distinction for neither of them. To me, they are just apps with a job in mind to execute, and do well, and then move on to the next thing. And it’s intriguing, a fair bit, because when I was a salaried employee it wasn’t like that. I had a good number of folders, in each device, that would help me classify and organise the apps accordingly as to which ones were related to work or not. I am not too sure whether, somewhere along the way, I lost that urge to keep everything organised to the extenuation or, on the other hand, whether my freelance life has taken over helping me understand that one and the other are pretty much the same thing: me as a knowledge (Web 2.0) worker trying to remain productive AND effective while on the move!

Thus, here we go, once again, with the next blog entry in the series sharing along the different apps I enjoy making heavy use of from either device, whether iPhone or iPad. As you will be able to see for this week, there is a little bit of a blend between work and personal use related apps, so I’m hoping there will be a bit of everything for everyone. As usual, unless it’s specified otherwise, the app would work both in iPhone and iPad, so without much further ado here are My Top 5 iOS Apps of the Week – Week #4
 

  • Box: Yes, I know there are a bunch of file sharing applications and services out there with Dropbox, perhaps, being one of the most popular ones. Alas, for me, Box is the one that pretty much hits the nail on the head and for a good couple of reasons. As a starting point, I have got two different accounts making up to 60GB of disk space, which suffices my needs pretty well without having upgraded just yet and, secondly, it’s incredibly pervasive helping me work more effectively with my documents regardless of which device I may be using, whether iPad, iPhone or MacBook Air.

    Eventually, all of my files and documents are in sync, so whenever I’m on the move I know where to find that particular document for that specific client presentation and right at my fingertips. It can’t get any better than that. Oh, hang on, it does! I love how Box keeps integrating with other third part apps, specially, Enterprise Social Networking tools which makes it extremely easy for everyone to work with documents while inside the ESNs themselves. It’s like an extension of the capabilities already offered but with a better opportunity of making sense of the documents you are currently working on, because that’s the only thing you can do with Box, effective social file sharing.
     

  • Paper: With my iPad Pro and my Apple Pencil Paper is, by far, the single app I enjoy the most for a good number of different productivity related activities, going from Note Taking (Although I use a few other apps in this realm that I will be talking about over the course of time), to sketching, to doodling or just simply try to get out some of my crazy ideas into whatever the visual that comes along, if at all. It’s just such an amazing app that even I, someone who doesn’t even have a single skill for drawing anything, can get something done with it! With a bit of time, and tons of practice, it helps you get better and better by the day to the point where whenever I have got those idle moments where I’d want to jot down something Paper is the app I am, almost always, ending up in. But then again, upon watching in YouTube a number of different tutorials about how to make the most out of it, I can only realise I’m just getting started, but I’m loving it! Highly recommended if you would want to venture into the world of doodling and sketching with a superior user experience! 
  • MindNode: And talking about love, I love MindMapping, did I tell you about that before? I think I have been using MindMapping apps for over 10 years, if not longer, and during the course of that time I may have used several dozens of applications in a good number of computing devices, yet, the one single app I keep coming back to is MindNode. It’s, by far, one of my favourite MindMapping apps and while I know I will be talking about a few others over the course of time that may well be worth while checking out, the one I’d recommend using nowadays first would be this one. Most people may not know this, but I usually get to prepare my initial sketches for presentations in MindMaps where I get to develop different ideas, connect them, word them, and then start looking for some kind of order and visuals to go along with them. They are incredibly powerful and when thinking about writing down different ideas or list items there is no better way to make sense out of them all than using a MindMap. It’s one of those essential productivity apps I would definitely recommend everyone to take a look, even for personal use! 
  • CityMapper [iPhone Only]: Whenever I get to travel to a major city (They are currently listing over 200 of them at the moment!, if I recall correctly) and I happen to be lucky enough to be connected either via mobile data or WiFi, CityMapper is one of the main traveling & map apps I use on a regular basis, specially, when I may need to resort to public transport to get out and about in the city. It’s one of the most comprehensive and user friendly traveling apps I have used in years and one that becomes part of the survival kit when going to a major city in order to avoid getting lost. Of course, not all cities are available just yet, but you can either vote for your own city or for other potential candidates which means it keeps getting updated on a regular basis with more city maps. But, again, if you are going to a major city some time soon, and are connected to the Internet via your mobile phone, CityMapper is one huge assistant to help you not get lost in the process! It’s saved me a few times already in the last couple of years and just can’t take it off my iPhone at the moment. 
  • Spotify: I know there are tons of live streaming music services out there, going from Google Play, to Tidal, to SoundCloud or even Apple Music, but the one I keep coming back over and over again has always been Spotify. You see? There are a lot of things I quite like about Spotify itself, including as well the wonderfully inspiring capability of pretty much nailing it in terms of helping you build the playlists you know you’re going to enjoy the most (Discover Weekly, Release Radar and the Daily Mixes are some of my favourites). There are also a lot of things you can stream via Spotify that you may not even have heard about in the past to make it even more useful. It even claims that it knows you better than yourself. But the main reason why I keep coming back to Spotify to livestream music, or listen to it offline, is because the overall user experience is far superior, in all devices, to everything else, helping you focus on what you just want to focus on, i.e. listening to some really good music, versus trying to figure out how the app really works.

    And to get all of what you get for the monthly prize of being a premium user, it’s just too tough to beat it. To the point where I eventually resisted the temptation of going elsewhere, as most folks may have done already, and decided to stick around with it. A few months later, still no regrets and loving it as if it was the very first day of listening to unlimited music in your own terms, at your own pace, while enjoying all the benefits. Plus plenty more!

And that’s it! That’s the next round of My Top 5 iOS Apps of the Week. Hope everyone gets to enjoy them and, like I have said in previous blog posts, if there is an app you would want to suggest, recommend I try out, let me know in the comments and I’ll be more than happy to and then report back on how I got along with it and whether it’ll be making it for good in my iOS devices over time. Who knows, there may well be a great chance for that to happen, because you never know what’s going to enhance your own productivity or even make you enjoy your mobile devices just a little tiny bit more!

That’s how we roll, right? 

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The Illusion of Control

Gran Canaria - Guayadeque in the winter

 

The illusion of control is coming back, and it’s coming back with a vengeance, apparently, according to this article from Henry Mintzberg, who has been noticing, how, lately, most organisations seem to have put more tight-in controls within, and outside, the firewall in order to control what seems to be uncontrollable anymore (if it ever was!), that is, the workforce. Whether that may well be rather accurate, or not, you can tell me in the comments below what you think about it, if you wish, I have got this little theory going on in my mind that we, knowledge (Web 2.0) workers, may have to blame ourselves for that to happen in this Social, Digital Age. Somewhere along the way we seem to have completely forgotten about the initial value add proposition from Social Business and Social Software tools (Connect, Collaborate, Learn and Share) and instead we all, collectively, decided to turn it into one of the most massive surveillance operations in our entire history, whether at work or for personal use. We seem to have become just that, pure data, i.e. *the* product, leaving out entirely our networks, connections and relationships. 

It’s probably one of the main reasons as to why we keep talking on a rather regular basis about Management vs. Leadership, when they might be one and the same depending on the context and the task at play; why we keep using Community Management (and Community Manager(s)) vs. Community Facilitation when all we are doing is either facilitating or stewarding online communities; why we keep witnessing (some times in the first person) teams being killed left and right; why we continue to talk about hierarchy vs. networks as opposed to thinking that hierarchy is an integral part of wirearchy, after all; why we keep investing in control when it’s been rather well documented that trust is cheaper, way cheaper; and so on and so forth. 

Not long ago Carmen Medina once tweeted: ’[…] the worst human instinct is the desire to control others’ and somehow I suspect we may have made it even much worse upon ourselves with all of these emerging (social) media tools where, if anything, we have become masters in showcasing our various different dysfunctional behaviours that, obviously, need to be controlled somewhat, before we may mess up even further, acknowledging, without realising much about it, that, when doing so, we won’t have to, necessarily, be either responsible, nor accountable, for what comes across from our own different devices. It’s not our job to worry about that. Therefore, the imperative need to be controlled. Instead. our main worry, at the moment, seems to be ‘I need to make myself present out there [*wave* *wave* *wave*], hopefully, noticeable enough I get my own 15 minutes of fame in that media pedestal, regardless’. No wonder the powers that be would want to curb those inevitable urges a fair bit and try to re-control things back into place. If only for their own sanity, before they start questioning what’s really going on.

If anything. It’s probably one of the main reasons, if you look into it a bit deeper, as to why (social) analytics, in whatever form or shape (big data, small data, or just simply data), has surpassed, in terms of attention and commitment from the business, the Social Business transformation journey. Carmen herself put it in much better words than I could have ever in a different unrelated tweet to the one above:  

The struggle for control is real. Very real, I would probably state it’s an integral part of our human nature, but that doesn’t necessarily mean that we just can’t fight the urge to control things AND, specially, people, and look out for potential better solutions, specially, when they have clearly demonstrated that they work really well. You see? Control has always been an illusion and whether people would care to admit or not, we just can’t control folks because we may want to. We just can’t. It’s that simple, yet so complex at the same time. In fact, I would dare to state it’s way more demanding (think in terms of €€€) and resource intensive to control than to trust (your) people. Trusting your people is always cheaper, as my good friend Lee Bryant once wrote and I couldn’t have agreed more with that statement, even more so if we are ever so keen on transitioning into social networks and communities as the new operating model.

This may well be a bit too obvious, but both networks and communities don’t respond well to control. They never had, they never will. Quite the opposite. It’s a whole lot more about how you inspire to provide the right conditions in facilitating the conversations to flourish naturally, to help enable people to network, connect, collaborate, learn and share what they are doing for work and in that context learn through plenty of hands-on how to work smarter, not necessarily harder. So instead of spending time in front of your Digital Dashboard watching over what people are doing, or saying, in whatever the digital platform and try to make some sense of that firehose of data, better think about how you, too, could dive in and be also part of the conversations. Most of the times, it’s far more effective to relinquish control and trust your people to do the right thing to only realise, after a while, you will be getting it back twofold in terms of value add, instead. Remember the good old mantra of leading by example? 

It would be a good time now to put it into practice, by all means, before it’s all too late and your knowledge (Web 2.0) workers revert back to making extensive use of one of the most harmful and damaging siloed tools within the business world that has ever existed, i.e. corporate email. Where will your organisation knowledge go after it dies in their own Inboxes? To put it in other words, think about it, after all, when was the last time you embarked on designing for loss of control? Perhaps it’s a good time today to start thinking about it, and figure out how you could make it happen, in case you may not have, just yet, because as my good friend JP Rangaswami wrote nearly 8 years ago

It’s about relationship and covenant and caring and respect as the motivators to do something, rather than command-and-control and more-stick-than-carrot.

He then pretty much nailed it with this other short, but rather thought-provoking sentence: ’Collaboration is not an option, it’s an imperative.’ In this day and age, at long last, we may well need, then, to start putting our actions behind our words, if we would want to make that happen, because, somehow, (open) collaboration and control don’t seem to work well together and if control is really coming back again we ought to re-think again what we are doing with the so-called Social Business transformation journey? Are we doomed yet?

Hopefully, not! Please do tell me we aren’t going back again to Henri Fayol’s ‘Planning, Organising, Commanding, Coordinating, and Controlling’.

Please do tell me we may all have learned something, after all, over the course of the last 100 years…

Control? No, thanks! We don’t need control in this Social Era, do we?

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The State of Surveillance We, The Good People, Are Creating

 Gran Canaria - Maspalomas Dunes at sunset

Over the weekend, the one and only, Dave Snowden, put together what I think would probably qualify as one of the top 3 blog posts you may well read during the course of 2016. Just the first paragraph will do. It is that good on its own. In fact, if there would be a way to describe what this year has been like so far (thinking we still have got three more months to go), I don’t think it would get any better than that. I am hoping my good friend Dave will forgive my liberty, but I’m just going to reproduce over here that first paragraph, so you may have a look and judge for yourselves. I can strongly encourage you all to then go and read through out his entire blog entry and sign up, if you can help. It will totally be worth your time. To quote: 

There was a wonderful, if depressing, tweet from J.K.Rowling yesterday: If we all hit ctrl-alt-del simultaneously and pray, perhaps we can force 2016 to reboot. Brexit, the rise of Trump, the failure to support the peace initiative in Colombia, support of elderly white socialists, Universities are closed in South Africa by riots arguing for education and so on. Racism and misogyny are legitimised by popularism. The Chinese curse to live in ‘interesting times’ might have been made for this year and its not over yet. It’s been called a post-fact society, a world in which reason has little or no place, people vote against their own interests and the establishment is rejected as an act of rejection, not an act of reasoned protest. Syndicalism and being part of a movement is more important that to actually change things. We live in echo chambers, augmented and enabled by social media, to prevent encounter with any uncomfortable truth. We live in a world where despair legitimises any protest and in a world of pre-victorian levels of income inequality and opportunity who can dispute the morality of those who are the victims of a system which is maintained for the elites?

WOW! I mean, just WOW!! Yes, it’s one of the most thought-provoking, mind-boggling paragraphs you will be reading in a long long time. And yet, there is one single sentence that, when referring to media tools and their current impact, it pretty much nails it for me as to why I’m no longer as comfortable and confident, as I used to be, to continue making heavy use of them to change the world we live in. Why? Well, because, if anything, we are doing everything else but change the world. In fact, we are probably making things even worse. Allow me to explain further what I mean with the sentence itself from Dave I am referring to: ‘We live in echo chambers, augmented and enabled by social media, to prevent encounter with any uncomfortable truth.’

You know, I don’t necessarily mind the need to have echo chambers per se, as I feel they may well be somewhat necessary to make us all feel somehow more comfortable, to a certain degree, with the unknown territory of the complexity domain, so that we can attempt to make some sense out of it all, collectively. However, when those echo chambers turn on their own filter bubbles to just augment the worst in all of us showcasing our very own dysfunctional behaviours, and, specially, through the impact of the so-called social media, I am no longer sure that amplified through media tools echo chambers are good to humanity, in general. Indeed, welcome to the awfulness of the social media shaming phenomenon.

Sharon Richardson, also over the weekend, reminded us all of such dreadfulness pointing us to this rather poignant TED Talk by Jon Ronson under the rather provocative title ‘How one tweet can ruin your life’, where he gets to talk about how voiceless people like you and me can now, finally, have a voice with media tools like Twitter, for instance. A new, ‘powerful and eloquent tool’ that inspires ‘a democratisation of justice’ where ‘hierarchies would level out’ and where we would be doing things better. Except that, after a while, we didn’t. At one point in time we realised ‘we want to destroy people, but not feel bad about it.’ And we did oblige accordingly. 

 

My goodness! When did we transform ourselves into ‘unpaid shaming interns of Google’? When did we decide to turn Twitter, as one example of many others, into a ‘mutual approval machine’ where we get to approve one another, even to the worst of both our individual and collective behaviours? Where did we lose our capacity for empathy? That seems to be at the heart of it all as Jon himself nicely concludes on his TED Talk referenced above: 

The great thing about social media was how it gave a voice to the voiceless people, but we are now creating a surveillance society where the smartest way to survive is to go back to being voiceless. Let’s not do that!’

Indeed, Dave himself also puts it rather nicely with this particular quote, along the very same line: 

’But escape we must and that escape will not come by condemnation, indulgent sarcasm or condescending humour (and that was as much confession as condemnation). If I pickup the very basic lessons of what I have taught over the years then we have to start from where things are, not from where we would have liked them to be, or think they should have remained. 

I am pretty certain you would agree with me that today’s media tools, compared to, say, 10 or 15 years ago, are not the Social Web I think we would all want to build, create, nurture and sustain over the course of time. More than anything else, because there seems to be a complete lack of both constructive feedback and healthy critical thinking, as well as adding value into the conversations by not only creating and making, which I realise is way tougher than just destructing, but also by showing empathy for others to the point where we seem, instead, to first seek that self-assurance and approval by others, usually, of our worst behaviours and within our very own echo chambers, than try to put ourselves in the shoes of someone else, specially, if they are total strangers, just to see what it feels like.

Dave himself writes in that stunning blog post referenced above already what empathy is all about: ‘the ability to see things from different perspectives is creating something sustainable. That means exploring not only the ways in which we engage citizens, but also how we create meaning.’ And if we ought to lead by example, and, believe me, we surely should be leading by example, we probably have got to start here, that is, questioning what kind of smart use do we want to give to all of those media tools and figure out for ourselves, and our future generations, what kind of Social Web do we want to have and thrive in? One where we all turn into voiceless humans, once again, because of the ill-behaviours of a very few amplified and augmented by the good people or do we want to continue with that Social Revolution I blogged about three years ago and that we started over two decades ago when the first instances of social software tools came about? 

Tons to reflect upon, I am pretty certain, but perhaps this week is just the perfect one to get things started as tomorrow we get to celebrate Ada Lovelace Day. In fact, as we continue to make use of these (social) media tools, we probably should start asking ourselves this initial question, without even venturing, just yet, to have an answer for it: Is today’s Social Web the one Ada would have wanted all along for our future generations?

Something tells me that’s not the case, so the follow-up question would be then, ‘what are we doing about it?’ How do we prevent and enable those human voices from becoming voiceless once again? Something tells me that empathy will play a key role, and since empathy is actually a choice, it may well be down to us all to start questioning what do we want to get out of all of these (social) media tools in the first place. If not just for us, for Ada herself. How can we treasure and celebrate her legacy? It’s the least we owe her, don’t you think? 

Happy Ada Lovelace Day!

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My Top 5 iOS Apps of the Week – Week #3

Barcelona - View from Montjuic's Castle

Last week I didn’t have much of a chance to put together another blog post from the My Top 5 iOS Apps of the Week series, as I was away on a short holiday break to Barcelona, Spain. This time around I decided to keep a low profile, on purpose, in the different media tools I use more or less on a regular basis and remain, for the vast majority of the time, disconnected from the online world. Phew! That surely was a liberating experience, I tell you. I very much enjoyed every single minute of it more than anything else because it was, most probably, the first time in a couple of years I went in the dark without saying anything. I can highly recommend it, for sure!, as the end-result can be quite intriguing and refreshing altogether. Now, that doesn’t mean I wasn’t using my iPhone, nor my iPad Pro, of course, I was still using them more often than not, as I still needed to go out and about, get round different places, get together with real life friends and what not. I suppose that for next time around I will do a bit of an experiment leaving them both behind and see how that would fair along. But that would be the subject for another blog post at some point in time…

Now that I am back home here I am, once more, sharing along the next round of Apps hoping you may find some of them useful as well. Oh, and watch out for a little gift I will be sharing along for one of them at the end of this post…

Thus, without much further ado, here are My Top 5 iOS Apps of the Week – Week #3. Oh, and remember, unless I specify it accordingly, all of these apps are universal in iOS, whether for iPhone or iPad, so you can make your pick as you may see fit:

  • CityMaps2Go: Before I was going on holidays last week to Barcelona, I briefly mentioned on Twitter how I was very eager to give a try to a new app Google has put together called Google Trips that is supposedly going to fix all of the potential issues with traveling, wether for work or for pleasure. Well, errr, nope! It didn’t do it for me. I downloaded the details for the trip to Barcelona offline, even though I have got 4G on my iPhone / iPad, just to see what it would be like if I were going abroad, and overall I wasn’t convinced by the choices of places offered whether for sightseeing or eat & dine. Overall I thought it was just a bit too over-engineered with very little room for serendipity to kick in, to explore things and places further along, to let yourself get lost to then find yourself again, in short, to improvise. In a nutshell, far too organised for my tasting. Mind you, I may well give it a go though next time around I travel to another city that I may not know from before and see how it would go, but this time around it just didn’t cut it.So I went back to one of my all time favourite maps & traveling apps, CityMaps2Go. It allows me to combine perfectly, a well organised offline map to get around, but also the improvisation of discovering new places wherever I may well be, plus recommendations from real people on what to check out and what not. My favourite capability from the App though is the compass that comes with it that points me back in the right direction in case I get lost heh Oh, and one other activity I love doing with the app is to accumulate all of the various different offline city maps I have used during the course of the year with all the trips I may do and reflect where I have been that year, before I start the new year with a clean slate. Pretty neat, if you ask me.
  • Human: [iPhone Only] Over the course of the last few years I have made extensive use of a good number of different Exercise & Fitness Apps, such as RunKeeper Pro, Runtastic Pro, Strava, Nike+, RockMyRun, Zova, etc. etc. that I may include in this series in the long run, we shall see, but right now there is only one of them that’s still installed in my iPhone and that is Human. It’s my favourite exercise and fitness app by far, more than anything else, because its main premise is not to put too much strain in your body with the exercise you do, but to remind you, kindly, you need to remain active and a minimum of 30 minutes of activity may well do. I like that!I also like the fact you don’t have to compete with other people, or even with yourself, through the app, so the gamification component is just not there. Yes, I quite like that, indeed! Yes, I know, there is Clubs in the App, but I am not part of any at the moment and there is also Pulse which I never check anyway. And that’s what I really like about the app, because its focus is in the long term activity, not the short bursts of competing with others, till you are bored to death and you move somewhere else. Not my kind of game, I am afraid, which is why I heart Human so much. 30 minutes of daily activity for the rest of your lifetime. That simple. Yes, of course, you can do so much more than that, but, you see?, there is no real competition, just you and your daily healthy activity check. heh
  • Kindle: Yes, I know, I know, the Kindle App is an obvious one, everyone has it, but I just had to include it as this past holiday week in Barcelona was the perfect opportunity for me to catch up with plenty of reads I have meant to be done with by now, but that they have may dropped out for whatever the reason. I can’t remember the last time I had a paper book in my hands, or that I may have bought one. Ever since the Kindle app came out, I have defaulted to ebooks, in whatever the form or format, and I just love it. Why? Well, because everywhere I may well go, whether work related or not, and for those spare minutes where something needs to happen, but it doesn’t, I take out my iPhone and continue reading where I left it. Oh, yes, the screen of the iPhone 6S Plus does make a difference. A huge difference altogether! (So you can imagine how it would work on my iPad Pro, too!). ‘Oh, what kinds of books are you reading at the moment, by the way?’, you may be wondering, right? Hold on, I will talk about that soon enough when I share the App I’m currently using to store notes / reviews of the books I have read or I am reading at the moment… Yes, there is an app for that, and I would say it’d be totally unexpected for most of you when I share it along in this series at a later time 😀
  • WiFox: This is probably my favourite new app that I just installed last week and that I am surely looking forward to taking it for a spin on my next business trip I may well do and see how it would play along, but, I tell you, it could well be a game changer for all of the road / air warriors out there. Imagine this, an app that contains all of the WiFi hotspots at airports, and other public spaces, along with their passwords and all of that available for free! My goodness!, my dear WiFox, where have you been all of this time?!?!?! Which world have I have been living myself in for not having found you sooner?!?! Either way, if you are a frequent world traveler and are in clear need of remaining connected at whichever airport you may well be, this app might be the answer to all of our ever growing pains and headaches to continue working online while on the move! Yay!![Of course, I will report back in this post next time around I get a chance to use it to confirm how accurate and helpful it may well be, thus stay tuned!]
  • Elevate: And, finally, games! Of course! Why not, right? I don’t think I have mentioned it on previous blog entries from this series, but I’m hoping to be able to share as well some of my favourite games that I keep playing over the course of time. There used to be a time where, at one point, I had several dozens of games in my iOS devices, but right now there are only a couple of them that I keep playing  every so often and, perhaps, one of my all time favourite ones is Elevate.Despite the growing skepticism and research about the potential benefits of Brain Training apps, I keep enjoying Elevate quite a bit and mainly for three different reasons: a) I am not a native English speaker myself, so plenty of the different games inside the app help me improve my overall English skills around writing, listening, speaking and reading, which I very much appreciate to help me keep up, as I graduated as an English teacher a few years back; b) It also has got a Study section that allows me to improve my overall skills around public speaking, speed reading, math and vocabulary building, which is just perfect for when I have got that spare minute and I’d want to learn or improve on a specific area; c) And, finally, through Performance, it allows me to keep track of my own progress and identify those areas where I’m doing well, and those other areas where I may need to improve a bit, which is just perfect to help me define what my own learning needs may well be at that point in time and act upon them. Just brilliant!

    Now, at the beginning of this blog post, I mentioned how I had a little gift for you folks out there who may be interested, in this case, to check out Elevate itself, and more specifically, the Pro version, because I have got the lovely opportunity to share across some promo codes with you all to give the pro version a try for a full week. So if you haven’t tried Elevate just yet, or if you are using the free version and would want to check the full one, leave a comment below or reach out to me on Twitter (@elsua) and I will go ahead and share that promo code across. Happy gaming, happy learning!

And that’s it for today! Hope you folks enjoy this week’s suggestions and favourite iOS Apps from yours truly and if you want to enjoy that little gift to try out Elevate Pro for a full week, reach out to me and I will share it right away!

Enjoy them! 😀👍🏻

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Resisting Change – Luddites Unite!

The London Eye, Palace of Westminster and the Thames

Who would have thought that, after 20 years in the IT industry, I am, essentially, a Luddite. No, not necessarily a technophobe, nor someone who is opposed to industrialisation, automation, computerisation or technology in general. No, not like that! Just what the original Luddites were all about. People who were not opposed to technology itself, but to the particular way it was being applied. Or as Eliane Glaser brilliantly wrote just recently people whose ‘protest was specifically aimed at a new class of manufacturers who were aggressively undermining wages, dismantling workers’ rights and imposing a corrosive early form of free trade. To prove it, they selectively destroyed the machines owned by factory managers who were undercutting prices, leaving the other machines intact’. 

Whoahhh! No wonder I keep musing about another rather thought-provoking sentence she put together as well in that superb article: ‘Technological change does not automatically equate with progress’. And that would probably explain why, nearly at the end of 2016, we are still so averse to any kind of (technological) change, specially, inside organisations. And for a good reason…


We all know change is hard, very hard, yet, we all acknowledge that, if anything, change is inevitable. It’s only a matter of time for us to decide how long we may be able to delay it, while we decide how we may, or may not, need to adapt to the new conditions, and if technology kicks in, all the better. However, when thinking deeper about change, and how we face it, specially, inside organisations with all of these different change initiatives around Social Business and / or Digital Transformation, there are different ways of how we can make it happen a lot more effectively than what we may have been doing in the last decade or so. And it all has to do with a simple shift of focus areas: from technology and business processes to people (i.e. culture), from document centric to people centric computing, and, finally, from replacing knowledge (Web) workers (i.e. humans) with machines (i.e. algorithms) to augmenting, not replacing, the human potential.

If you look into one of the main reasons as to why vast majority of Social Business and Digital Transformation programmes have failed over the course of the last 10 years, there is a great chance that it’s mostly due to our very own reluctance to accept that we might be replaced, over time, either by business processes or by technology via automation, or the well known algorithm. Eventually, either by business processes and / or by machines. No-one wants to see that happening, of course. No-one wants to see how Artificial Intelligence, in whatever the form or shape, kicks in eventually taking over. Never mind how we are already seeing plenty of instances, specially, in the so-called Social Web out there, about that taking place and with very little left that we can do. The thing is that it doesn’t have to be that way. It shouldn’t be. We can do much much better than that. And it only starts with thinking that change doesn’t necessarily imply something negative, but something (very) positive, as long as we keep thinking that such change, or change initiatives, need to have the main focus on and for the people. The knowledge (Web) workers themselves, not just the business. Remember how we need to dramatically improve the overall employee experience, before we can influence the customers’? That’s where we need to start!

Professor Calestous Juma already points out the potential main reason as to why we keep failing to adapt to change fast enough in a wonderfully inspiring write-up under the rather suggestive heading ‘Why do people resist new technologies? History might provide the answer’:

Society tends to reject new technologies when they substitute for, rather than augment, our humanity’

Assisted Intelligence anyone? Well, hold on for a moment. It gets better, way better. If you keep on reading throughout the article, there is this golden gem that will pretty much help you conclude, right as we speak, whether your change programme, either if you are starting now or if you have been working on it for a good while already, will eventually succeed (by whatever the criteria you may have put in place already) or fail along the process. To quote him:

‘We eagerly embrace them when they support our desire for inclusion, purpose, challenge, meaning and alignment with nature. We do so even when they are unwieldy, expensive, time-consuming to use, and constantly break down.’

Calestous continues brilliantly reflecting further along with ‘We live in exciting times where technological diversity and creativity offer limitless opportunities to expand the human potential for all, not just for certain exclusive sections of society’  to then finish off, towards the end of the article, with this incredibly inspiring reflection:

‘Resistance to new technologies is heightened when the public perceives that the benefits of new technologies will only accrue to a small section of society, while the risks are likely to be widespread.’

Is it ok now then for us all to become Luddites? And I mean, the original Luddites described in the article I already mentioned above by Elaine Glaser? Hummm … before you answer that question for yourself, take a look into this stunning article published by the one and only Howard Rheingold back in 1998 (Yes, you are reading it right … 1998!!!) under the title ‘Technology 101: What Do We Need To Know About The Future We’re Creating?‘ Go ahead and read it. It’s very much worth while the time. Don’t worry, I will be here waiting … 

 

Yes, I know, we are now all Luddites! We need to be. Either within our very own organisations or out there on the Social Web. We don’t have much of a choice for that matter anymore, if we would want to effectively embrace change and adapt to technology by augmenting the human capability versus either being replaced by it (i.e. automation) or subjected by it (i.e. the algorithm). We need to exercise our rights to question everything, to reclaim our long gone and lost critical thinking skills about what we know is just not right. We need to, eventually, at long last, wake up to the reality that ’technology is a tool we can deploy to achieve democratically agreed ideals’ and that, after all, it’s about defining, collectively, what our human choices and priorities may well be like and what progress really means. That’s when our change and transformation journeys will begin…

For everyone. That’s where inclusion, purpose, challenge, meaning and alignment with nature will kick in and, if I may add further along, that’s when we will start caring.

What do you care about?

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Never Underestimate Your Innate Ability to Network Through Conversation

 Barcelona - View from Montjuic's Castle

Summer is over. ‘Back to work. Back to blogging!’ Those were the first few words that came to my mind earlier on today, after having returned, over the weekend, from a short holiday break in Barcelona, Spain. It is still one of my all time favourite cities in the world and for a good number of reasons that I may be able to explain over the course of time, but this time around it taught me something that I guess I have been taking it for granted for the last two decades and that’s to never underestimate our innate ability to network through conversation, whether at work or in our personal lives. At all times. After all, we are social, human beings, and, whether we like it or not, we are destined to become the masters of networking through conversation.

I knew I wanted to take a good holiday break away from what seems to have been one of the weirdest years I can remember in terms of work streams, so over the course of last few weeks I have been secretly planning to spend a few days completely disconnected from the world, pick up a favourite city of mine (Barcelona, in this case), turn it into a culinary trip of some sort and enjoy the ride as much as I possibly could being completely disconnected from everything and everyone. I decided, on purpose, to keep a low profile about it all and don’t mention a single thing on the various media tools where I usually hang out. I just went quiet for a while without sharing anything out there, not even here in this blog. I suppose I just wanted to be away from it all for a short while to remind me what it felt like. And, of course, I failed. 

I failed because serendipity kept insisting on doing its own wonderful magic day in day out. I pretty much failed not necessarily from having shared different tidbits online in some of those media tools, which I haven’t, but because I just couldn’t be away from what still remains one of my favourite activities, whether work related or not, which is networking. Even if for the sake of just doing it: that is, learning from other people through conversations while networking away. It was just fantastic! Literally. 

That’s why, while catching up with my digital feeds, I was a bit surprised about bumping into this article by Joe Myers under the rather thought provoking title ‘How to overcome your aversion to networking’. My goodness! Where did we go wrong? What happened? Have we forgotten how we are wired to learn through conversation(s)? Or how the future operating system for humanity is conversation? When did we decide to have meetings vs. conversations? Ouch! 

Joe’s article is a pretty good read, indeed, with tons of savvy advice and great pointers to other interesting articles around the whole notion of exploring the many benefits of networking through conversation, but I suspect we may need to go way deeper on this one. We may eventually need to remind ourselves what makes us unique in this world, whether at work or in our personal lives, and it’s not necessarily the unprecedented opportunity to use technology to connect with other people, a la world of zero distance, but more to remind us all we ought to remain human through the conversations we facilitate, as our main opportunity to thrive on in that everlasting journey of lifelong learning.

Leandro Herrero calls it ‘Reclaiming Conversations in an Alone Together world’, but I think my favourite quote on the topic of conversation(s) and being human would still be the one from David Weinberger from the Cluetrain Manifesto (again!): 

To have a conversation, you have to be comfortable being human – acknowledging you don’t have all the answers, being eager to learn from someone else and to build new ideas together.

You can only have a conversation if you’re not afraid of being wrong. Otherwise, you’re not conversing, you’re just declaiming, speechifying, or reading what’s on the PowerPoints. To converse, you have to be willing to be wrong in front of another person.

Conversations occur between equals. The time your boss’s boss asked you at a meeting about your project’s deadline was not a conversation. The time you sat with your boss for an hour in the Polynesian-themed bar while on a business trip and you really talked, got past the corporate bullshit, told each other the truth about the dangers ahead, and ended up talking about your kids – that maybe was a conversation’.

There is a lot we can all, collectively, do to design for effective conversations, but then again we can just let serendipity do its magic, open up, be prepared, expose our very own different vulnerabilities, acknowledge we don’t know it all, become comfortable with the uncomfortable (i.e. not knowing where to next) and let the conversations shine through that honesty and authenticity we seem to have left behind somehow pretending we are all just perfect and know-it-alls as we transitioned from all of these social tools into just media tools. We aren’t. The conversations themselves are the ones that help us bridge through our very own imperfections to become better at what we do. After all, as the unmatched and thoroughly missed Jay Cross once wrote:

Conversation is the most powerful learning technology ever invented

Indeed! We just need to, once and for all, come to terms with the fact that, most of the times, we don’t need any other technology tool(s) to replace what we have been really good at for thousands of years already: Learning is (still) conversation and I am really glad Barcelona has taught me that over the course of last few days by providing me with plenty of unique opportunities to network, connect with and learn from other people. And best part of it all? It’s that for the first time in a long while I managed to enjoy all of that without using my mobile phone a single time!

Just talk to people. Whenever and wherever! And enjoy the almost lost art of a really good conversation … No interruptions, no distractions, no multitasking, just network, connect and learn. 

Feeding thy soul.

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