Collaborating Externally with Your Customers: The Final Frontier of Enterprise 2.0

I have been working in the areas of Knowledge Management, Collaboration, Online Communities and Social Computing for over a decade and I do still remember the main concerns people had back then when wanting to collaborate with customers and business partners in an effective manner, or other people outside a company’s firewall, for that matter. Back … Continue reading Collaborating Externally with Your Customers: The Final Frontier of Enterprise 2.0

Knowledge Is … All About Working Smarter, Not Necessarily Harder!

I love it when it happens! You know, that “Serendipity Doing Its Magic” thing. It just happened once again! Earlier on today, as I was recovering from the @RWW effect, I was catching up through my Twitter timeline stream and I bumped into two wonderful YouTube video clips that come from two completely different worlds, … Continue reading Knowledge Is … All About Working Smarter, Not Necessarily Harder!

Personal Knowledge Management by Harold Jarche (BlueIQ Ambassadors)

If you have been following this blog for a little while now, you would know how Personal Knowledge Management, a.k.a. PKM, or Personal Knowledge Sharing (PKS), whichever term you would prefer to make use of, has always been one of my favourite topics to talk about and share some further insights over here and elsewhere. It’s … Continue reading Personal Knowledge Management by Harold Jarche (BlueIQ Ambassadors)