Goodness! It looks like we are on a row, eh? Here we go, with, yet again, another episode from The Sweettt Show, the Tertulia 2.0 podcasting series I am co-hosting with my good friend Matt Simpson, where we are back at it again talking around the subject of "The Age of Conversation" and where this time around we dive into, amongst many other things, "The Age of Conversation".

Matt already shared the details and the link to this particular episode and I can certainly encourage you to have a look into the initial description he put together, because it is rather descriptive of what you would find throughout the episode itself. Here is a short excerpt taken directly from his blog post:

"Engaging in meaningful discourse enables us to truly know what we think we know, by getting a chance to hear what we have to say. The ability to recognize certain facts and patterns is only an introductory level of understanding. However, when we can freely recall information & ideas, and actually generate language based on those concepts, this is an indication that a deeper, more thorough level of understanding is achieved."

I would also suggest you take a look into his show notes as you would be able to find a nice outline of what we discussed over the course of nearly 25 minutes and which I am sure you are going to find rather enlightening with all of the different links included.

At the same time, and also, to keep things going, I will go ahead and share with you folks my own show notes, so that you get a flavour as well of what I got out of this particular episode, where you will see that we are still touching base on our own experiences around Enterprise 2.0 in Boston, from back in June (And Yes! I still need to put together the highlights and share them with you over here, but doing it through the podcast is probably just as good, right?). So here you have got them:

"- Still on the "Age of Conversation"
- On the importance of Introduction on a podcast… Or not? Probably not, right?
- Forget that you are recording in the first place! You would be much better off, believe me.
- "Feelings inside of you are a tremendous source of information [...]", bunch of wise words, indeed! Glad Matt shared them with us!
- Ok, ok, no traditional Intro on Sweettt.com. Let’s bring it on! Natural conversations rule!
- Oh, oh, I think we just set up on an outroduction for the podcast.
- Nik Canvin, fellow IBMer and communitybuilder, gets another mention… Where is he nowadays? What’s he up to?
- Nancy Dixon gets another mention on describing how to get the most out of speakers. And it is not their speech or their lovely presentation, but something else…
- Facilitating a conference event is not an easy task, but certainly dominating your session would probably not be the right way, would it?
- The best conference events out there are those where dialogue and conversation take place. Not where people pitch at you whatever they would want to without allowing for interaction back at them! Doh! Any conference available out there following this format, please?
- No names mentioned, but those folks who were at Enterprise 2.0 may well remember one of the keynote speaker sessions doing it all along these very same lines and totally wrong. Right from the start, and right till the end of the *next* keynote session!
- Leaving your comfort zone can be a real challenge, eh? Are you willing to do just that?
- It is *good* to let control go, people! Specially if you are in the Enterprise 2.0 field!
- Ahhh, the power of the lobby!! That’s where the *real* conversations take place!
- Go out and seek out those conversations. Don’t wait for them to come around your way!
- Why is it that most Subject Matter Experts feel threatened when leaving their knowledge comfort zones? Are they still expecting, or expected, to know it all? Hallo?!? Not anymore! Welcome to the 21st century! Wake up! Move on and dive into the conversations. You are missing out!
- Instead of patronising the audience, next time around try by facilitating the session with the audience. See the difference!
- Carl Frappaolo, one of the speakers at Enterprise 2.0, gets a mention on how he got it right, from the very beginning!
- And his session was one of the best from the entire conference!
- *That* is just how you engage, as a speaker, on whatever session you may be providing: get the best out of the audience!"

And with that stay tuned for our next episode where we expand plenty more on this very same subject of engaging with your audience at conference events as the best, and most effective, method of knowledge sharing and mutual learning!

Oh, and if you thought I would let you go and listen to the episode directly or download it from here, it is not going to happen just yet. Why? Because I thought I would share with you as well the lovely Wordle (Thanks, Jonathan!) that Matt put together for this episode. Here it is:

Have fun!

Tags: The Sweettt Show, Sweettt, Matthew Simpson, Matt Simpson, The Sweettt Tertulia, Podcasting, Podcasts, Episodes, Series, New Media, IBM, Collaboration, Remote Collaboration, Social Software, Social Networking, Social Media, Social Computing, Web 2.0, Enterprise 2.0, Conversations, Knowledge Sharing, KM, Knowledge Management, Collaboration 2.0, Communication, Communities, Learning, Innovation, Personal Knowledge Sharing, PKM, Tertulia, Wordle, Jonathan Feinberg, Conversations, Conference Events, Enterprise2conf, Nik Canvin, Nancy Dixon, Facilitation, Facilitator, Carl Frappaolo

If you would remember, last week I mentioned how I had a little bit of a surprise for those folks following the progress from my new mantra on giving up e-mail and continue to make much more extensive use of social software and social computing within the enterprise. This surprise has actually got to do with something that I thought I would be approaching as my next challenge for the next few months to come. And it all has got to do with the weekly progress reports I have been sharing over here in the last few months.

A couple of times back I have hinted already how, now that my current take of incoming e-mails has become rather steady between the 25 to 30 e-mails a week (Coming from the 30 to 40 e-mails a day!), my new challenge is to keep things going down and eventually get below the mark of 25, to be more precise, 20 e-mails a week! Yes, that is right. My next new challenge is to try to reduce the incoming e-mail count even more and starting slowly, but steadily, go below the 20 e-mails a week mark!

Kind of intrigued whether I would be able to make it or not, so we shall see how that goes. I must say that last week I was almost on the brink of doing it, well, even better, I had it, but it all got messed up on Friday! Here is the weekly progress report, so that you folks can have a look and see what I mean:

Yes, indeed, as you would be able to see from the above screen shot, I have hit a new record low on the count of incoming e-mails at work: 21 e-mails for week 29!!! WOW! Fantastic news, indeed! Going down from 36 to 21 during the course of a week is a huge achievement, and more when I wanted to get things going with this new challenge of under 20 e-mails starting last week! Wooohooo! Wonderful news!

But wait, things could have been even better! As you would be able to notice, the total amount of e-mails started being rather low from the beginning of the week and steady throughout the whole time, till Friday! Things changed a bit on that day, specially seeing the last few weeks. Up until Friday I was on the mark of 16 e-mails a week! 16 e-mails!!! (Can you imagine?!?!), but something happened on Friday that messed it up big time!

What was it? -you may be wondering, right? Well, what do you think? The Reply to All button! I tell you, I would kill that button from people’s inbox in a minute! Give me the chance and I can guarantee you I would! Any time! There I was, all excited about reaching a new low of 16 e-mails and I got one more. Ok, 17, not too bad, but then I saw a few people on the .CC list and right there, right then, I knew it was going to blow off! And it did!

About a few minutes later people started to "Reply to All", like crazy, adding their two cents and before I knew it I had 5 of them sitting in my inbox, of which I didn’t need ANY of them! Yikes! That’s the worst part, isn’t it? Getting the first e-mail is not that bad, it is getting the subsequent replies when you know you don’t need them and everyone else knows that you don’t need it either! Yet, the e-mail gets sent out and you are busted, Mr! And so I was, too! hehe

I guess I would need to start educating folks on when to use, and when NOT TO use "Reply to All"! I suppose I would start with something relatively easy: if in doubt, if you are really not sure about it, if you have got reservations about it all, DON’T send it! Or better, I could also go ahead and point folks to the very enlightening and educational article that Suw Charman-Anderson put together for The Guardian under the title "Breaking the e-mail Compulsion" and where a good friend of mine, Roo Reynolds, also gets a mention.

In that interesting and very relevant article you would be able to see how there has been some research done on the kind of impact that processing e-mails has got in our day to day productivity to the point where we seem to have gotten addicted to it & therefore waste precious amounts of time. I can certainly recommend you to have a go and read the article, because you are going to find it quite a fascinating read!

At the same time I am sure you would find very very entertaining the section "How to keep control of that runaway inbox", where you would be able to read about a good bunch of really helpful tips on how you can cut down on your own e-mail addiction and with very very simple steps. Most of which, if you ask me, are pretty much common sense. But, like I said, worth while a read, for sure.

Finally, and while I was putting together this blog post, I noticed how Suw also mentioned in her own blog a couple of comments on the article she published and towards the end she included a couple of related blog posts on this very same topic of cutting down on e-mail while at work: "Turning off email won’t help" and "Why e-mail is addictive (and what to do about it)" that I also found incredibly relevant. Specially the latter one.

There is very little I can say about each of them, other than encourage you all to have a look and go through them, as you would be able to relate to pretty much of the stuff that gets mentioned over there at the same time that you would find little precious gems like this one, taken from the second article referenced above:

"A final strategy, and one that is used in animal training to remove problem behaviours, is to reinforce an alternative, incompatible action. If you have a problem with your pet eagle landing on your head the most efficient way to stop it is to reward landing on a mat at your feet, rather than struggle with extinguishing head-landing. What this would mean in the context of email checking I will leave as an exercise to the reader."

Somehow, I feel that I may have gotten started myself cutting down on that e-mail addiction by reinforcing an alternative, incompatible? (Not sure just yet they would be incompatible, to be honest; still pondering about that one!) action. And so far it makes me feel incredibly productive and back in control of the flow of interactions at work, which, I guess, is the first step towards beating your own addiction: acknowledging it (Perhaps the hardest part, like for any other addiction), figuring out what’s wrong, finding that alternative, and taking it into action! And slowly, but steadily, start to move progressively away from e-mail as your preferred method for communicating, collaborating and sharing your knowledge!

What about you? Found the magic trick that would make it work for you? I would love to hear some stories on how you are moving away from e-mail and finally beating up that addiction for good? Want to share your story?

Tags: IBM, Collaboration, Remote Collaboration, e-mail, email, Social Software, Social Networking, Social Media, Social Computing, Web 2.0, Enterprise 2.0, Innovation, Productivity, Conversations, Progress Reports, Knowledge Sharing, KM, Knowledge Management, Collaboration 2.0, Communication, Re-purposing E-mail, No-Email, Addiction, Challenge Your Inbox, Reply to All, Suw Charman-Anderson, The Guardian, Roo Reynolds, Mind Hacks, E-mail Addiction, Solutions

As I am about to wrap up quite an intensive and tough week at work, which is partially why I haven’t been very social in the last couple of days in most of the social software tools I usually hang out in, and almost ready to hit the weekend!, I thought I would let you folks with, yet again, another progress report on my new mantra of giving up e-mail at work as well as one of the best articles on re-purposing e-mail, both as a collaboration and knowledge sharing tool, that I have seen so far, ever since I got started with this new reality of mine seven months ago!

Yes, that’s right, I am already on the seventh month in a row, past week 28th!, without using e-mail as my main and primary method for sharing information, knowledge and collaborating with other knowledge workers. Yet, it is starting to feel like forever, like I have been doing this all along and that, finally, I am starting to see some really good results to the already interesting and exciting ones that have come through all along. But let’s just not talk about the week after week 28th, i.e. this week, because there is a little surprise coming up and it surely deserves its own space.

For now, let’s just focus on what happened last week and check out the report of incoming e-mails and see where we were back then. Here it is:

As you may have been able to see, last week was quite an interesting one from the perspective where the total number of e-mails increased quite substantially, specially during mid-week, which interestingly enough seems to be the couple of days where I keep getting the most e-mails. This time around I think there were a couple of reasons why such increase of e-mails took place. Mostly a couple of announcements on new changes taking place within the team I am part of. Folks obviously wanted to know more about those various changes and they wanted to know privately. So we kept the conversations private.

Remember, it is the only single scenario of e-mails that I still process through e-mail: a 1:1 conversation of a sensitive or confidential nature or that the other party would want to keep things private, like it has happened in this case. In that case I still process the e-mails through e-mail, which is why you are seeing that high increase during those couple of days. However, today, as I am about to wrap up week 29, I can certainly confirm that it is not a growing trend. But there is a little bit of a surprise, which I will be commenting on in an upcoming blog post.

For now, though, I would like to spend a couple of minutes pointing you to one of the most comprehensive, interesting, relevant, thought-provoking, enlightening and incredibly well written articles I have read in a long while on the topic of re-purposing e-mail successfully within the corporate firewall, to help increase your own productivity and that of the other fellow knowledge workers. When I read about it, I cannot stress enough over here, how much I felt identified with it. In its entirety! An amazing read that I would keep on referencing over and over and over again, because it surely deserves it. No doubt it! And if not judge for yourselves…

Check out the blog post that David Tebutt, (@tebbo in Twitter) put together a few days back under "Putting email in its place", which got also picked up by IT-Director.com. What an amazing read, to say the least!! David and I know each other for a while now. We have met in person and have been having lengthy, and really interesting, conversations on all what’s happening within the Social Computing & Enterprise 2.0 and beyond spaces, amongst other topics, and, ever since I started with this, he has been following what I have been doing with this new reality of moving away from corporate e-mail.

Well, in that particular article he has been able to articulate exactly how I feel about the whole subject of re-purposing e-mail and he has done it in such accurate and straight to the point terms that after reading the article over there I couldn’t think of anything else to add. Just perfect! Amazingly accurate! I am not going to reproduce the entire article over here. I am going to let you go and read it over at David’s blog. However, I am going to take the liberty of quoting a couple of excerpts, so that you have got the opportunity to glimpse what you would be able to find over there …

Thus without much further ado, here are a couple of quotes taken out of David’s article and which I am sure are going to make you smile a bit, as I am certain it would resonate quite a bit, with all of the stuff I have been writing about over here all along. So here it goes:

"[...] We have become so used to the convenience of creating email—whack in a few cc’s and a bcc just in case—we forget that it has a dark side. Unless you have very sophisticated filters, emails crave attention. They arrive, loaded with content which has to be scanned, at least.

Compare that with an instant message, a Twitter tweet or an RSS feed. They are all means of communicating. They’re fairly unobtrusive, but they can lead to great value. They can be scanned quickly and only those that require attention be acted on. In a group setting, a chat group—such as those that can be set up in Skype—is ideal. First you can see if there’s anyone around, then you might ask, "Hey, anyone know who’s organising the Office 2.0 conference?" Someone would answer and all the others know they don’t have to bother. Compare that with an email asking the same question. If there are nine in the group, that’s potentially eight responses—and each of those would probably be cc’ed to the other seven. [...]"

Or this other paragraph, which is my absolute favourite:

"Of course, group collaboration isn’t for everyone. It requires an openness, a transparency and a potential exposure that makes some exceedingly nervous. But group working, especially across disciplines and between insiders and outsiders (customer, suppliers) is becoming a vital part of business these days. The firewall isn’t going to disappear, but it’s certainly shimmering at the edges as insiders and outsiders exploit social media for mutual benefit" (Emphasis mine)

Many many thanks, David, for putting together, in such lovely and spot on words, all what I have been trying to do over the last few months and still going strong: challenge your e-mail system today!

Regardless the company / business you work for…

(There is no way back!)

Tags: IBM, Collaboration, Remote Collaboration, e-mail, email, Social Software, Social Networking, Social Media, Social Computing, Web 2.0, Enterprise 2.0, Innovation, Productivity, Conversations, Progress Reports, Knowledge Sharing, KM, Knowledge Management, Collaboration 2.0, Communication, Re-purposing E-mail, David Tebutt, Tebbo, IT-Director, Openness, Transparency, Exposure, Comfort Zone, Comfort, No-Email

If you would remember, a couple of months ago I was invited to go to Germany and participate in a road show through various IBM sites scattered all over the country where a bunch of fellow colleagues, and good friends, and myself spend a number of hours providing an extensive overview of what Social Computing within the Enterprise was all about, then we touched based on some of the various Enterprise social software tools available out there and we rounded it all up with a session touching base on my new mantra of giving up on e-mail.

Yes, I am talking about the See the Light - Thinking Outside the Inbox road show I did with folks like Martti Garden, Matthias Zastrow, Swantje Schulze, Rene Werth and my good friend Ralph Demuth. Well, after some time I have now finally been able to put together something very much related to that road show that I thought most folks over here would find interesting and relevant, specially if you have been following my new reality of not using corporate e-mail over the last few months.

Back then I mentioned how we would eventually try to record one of the presentations I did on the topic of "Thinking Outside the Inbox" and then share it with everyone else. Well, we did! We managed to successfully record it in Düsseldorf and it was probably one of the best presentations I have delivered on the topic, at least, till then. It was recorded from my Nokia N95 (Boy, do I love that device or what? The quality of the recording audio and video is just outstanding!!) by Martti Garden and so far it has been one of the most extensive sessions I have done as well on the topic.

So, in it you will see me covering the background of why I got started with this, what it has been like, the kind of implications I have been exposed to on a daily basis, what social software tools I use on a regular basis to escape e-mail, and, most importantly, how you yourself can get things going as well to re-purpose the way you process work related e-mails. In short, I cover all of the stuff I have written about over here, but perhaps a bit more from the perspective on how it is all down to changing one’s habits as far as sharing knowledge and collaboration is concerned.

The video lasts for a little bit over 40 minutes, so I better stop right now and point you to it. It took me a while to find a video sharing site that would host such a large file, but in the end Vimeo seems to be doing the job quite nicely. So here it is:

See the Light - Thinking Outside the Inbox from Luis Suarez on Vimeo.

Hope you enjoy watching it, just as much as we did putting it together and making it available to everyone out there! And from here just a BIG and special THANKS!!! to Martti (Who patiently recorded the whole thing without a single glitch. I can imagine his arm & hand must have hurt for quite a bit after it was all done!), Matthias, Swanje, Rene and Ralph for all of the hard work they went through to put together such an amazing road show and for inviting me to take part of it as your special guest! You made me feel that way! Thanks much!!!

Tags: Germany, Social Computing, Social Networking, Social Software, Social Media, Web 2.0, Enterprise 2.0, Innovation, Knowledge Management, KM, Knowledge Sharing, Communities, Learning, Innovation, IBM, Software, Tech Sales, Sales, See The Light, SeeTheLight, Collaboration, Remote Collaboration, e-mail, Düsseldorf, Road Show, Tour of Germany, Re-purposing E-mail, Thinking Outside the Inbox, Martti Garden, Matthias Zastrow, Swantje Schulze, Rene Werth, Ralph Demuth, Nokia, N95, Video, Video Sharing, Vimeo, Presentations, Events

And we keep moving on! As you may have noticed already, over at Sweettt.com, Matt Simpson, co-host along with myself of The Sweettt Show, has just created a blog post a few hours ago, where he is sharing the next episode from our podcasting series on the topic of "How to Make a Great Podcast". But before moving on further on sharing a few thoughts about it, I thought I would go and clarify a couple of items that may need further explanations.

As you may have read in a previous blog post, we are not on episode #2 of the series, but on #5. It was, indeed, the second episode I co-hosted the podcast with Matt, but he has been working already on Sweettt.com for a little while and in reality we would be talking about that #5 I just mentioned. Thus we haven’t chewed on three consecutive instances of the podcast. I just caught up myself with the total amount of episodes available for tuning in! And yes, we are on #5!

Second item that I would want to touch base on is that if you have listened to that last episode shared you would be able to find out how we are still searching for the identity of the podcast and we may have reached it already! We are probably getting very close and we are going this time around with "The Sweettt Tertulia". We both like the term & the concept quite a bit and may stick with it for a little while more, as we explore some more options, but so far, it does seem to resemble that whole purpose of what we envisioned for the podcasting series from the very beginning: A Tertulia of a couple of friends with some other friends coming along and engaging in conversations on topics we all feel very passionate about!

Thus with all of that said, you can go ahead and check out "Sweettt.com - Episode 5 - How to Make a Great Podcast", from where you can listen to the podcast episode directly from there or, alternatively, you could go ahead and download the .mp3 audio directly from here. As usual, Matt put together a few show notes, which will give you an idea of what we talked over the course of roughly over 30 minutes. And at the same time, he included the lovely Wordle (From Jonathan Feinberg), which I am also going to include over here, so that you can get a bit more of a visual image of what we talked about:

Oh, and if you would want to have some more text, apart from all of what I have already mentioned over here, check out my show notes from the episode, where I have also tried to keep that informal flavour from previous chapters:

Show Notes #5:

- Still recovering from the SMACK found from episode #4. Boy, *that* was hilarious! Tummy still hurts!!
- Ahhh, those good old times while at high school. Remember them?
- Sweettt Tertulia is born! And with a special 2.0 flavour!
- Yeah, I like it … "The Sweettt Tertulia Show". Think we just nailed it!
- Moving on with the topic of Conversations (Yeah, we know, our favourite subject!)
- Finding the identity of a podcasting series is not as easy as you would think! Specially striking for the magic formula!
- What makes a good podcast? Yes, that’s what was in our mind and we think we are getting pretty close …
- Whooops! 113 downloads, not episodes, Mr! What were you thinking?!?!?
- Doug Cornelius, one of our favourite KM bloggers gets a mention, while discussing podcast consumption, while commuting.
- Time flies when you are having fun and you completely forget you are recording!
- 30 minutes of goodness! Is that the right length?
- 30 minutes may be a good measure, but why cut off the conversation when it is really engaging? Keep it rolling, baby!!
- Slicing it all may well be the final solution, while learning from others how they do it. Why re-invent the wheel, right?
- Matt Moore gets another mention for how he manages the podcasts he produces and distributes them in multiple parts of the same long episode. Nifty!
- Fun, fun, fun! The power of Show Notes! It isn’t your typical TOC, eh?
- Want to engage with us on the conversations? Get involved, drop a comment, whether it is text or audio! We’ll grab it from there and bring it on!
- At the end of the day… a podcast is still a podcast! Regardless what people may say!
- Oh la la, as a result of this episode http://sweettt.com has gone through a major re-design. SWEETTT!!!

Hope you enjoy this episode, just as much as we did recording it! And stay tuned, because there are plenty more to come!

Tags: The Sweettt Show, Sweettt, Matthew Simpson, Matt Simpson, The Sweettt Tertulia, Podcasting, Podcasts, Episodes, Series, New Media, IBM, Collaboration, Remote Collaboration, Social Software, Social Networking, Social Media, Social Computing, Web 2.0, Enterprise 2.0, Conversations, Knowledge Sharing, KM, Knowledge Management, Collaboration 2.0, Communication, Communities, Learning, Innovation, Personal Knowledge Sharing, PKM, Identity, Tertulia, Wordle, Jonathan Feinberg, Doug Cornelius, Matt Moore, Innotecture, Engineers without Fears

Continuing further with the weekly progress reports on my giving up on e-mail new mantra, I am back at it again, and this time around with a wonderful link from one of my favourite bloggers and KM thought leaders, if I may say so, whose article I am surprised is not getting much more attention that what it truly deserves. And you will see what I mean very very soon. For now though I am going to share a couple of comments on what actually happen on week 27, where things seem to be keeping up the pace with the latest downwards trends. I still have got to blog on week 28, but I can tell you how after having gone through the seventh month of giving up on corporate e-mail, I am just as excited as I was on the first day when I got things started.

But let’s have a look into the progress report for week 27:

As you would be able to see, the number of incoming e-mails went down and quite a bit, I must admit, to the point where over the last couple of weeks that count seems to fluctuate between 22 and 30, which puts me in the right position for my next challenge, which is lower down that number under 20, i.e. between 10 to 15 e-mails a week! I know, a nice challenge to have! We shall see if we can keep up with it! One thing you may have noticed is how increasingly the number of e-mails seems to decline both at the beginning and end of the week, so if I can tame those Wednesdays & Thursdays I think I would be able to go well under that new challenge. Either way, let’s see how it goes from there…

And now, let’s just cover briefly the link I mentioned at the beginning of the blog post from one of my favourite KM thought leaders, and good friend (And amazing blogger, too!), who, not long ago, put together a blog post where he referenced a presentation he recently did at a specific event and which had very nice and thought-provoking title: "Easing e-mail Pain with Social Software".

Yes, I am talking about Matt Moore, author of Engineers without Fears, who a few days ago put together "Enterprise 2.0 Presentation". In the past, I have been blogging about some of the stunning work Matt has been doing exploring new, and innovative, ways of collaborating and sharing knowledge with other knowledge workers and this blog post is no exception! For sure.

In fact, that article references a presentation I also referenced over here not long ago and which clear puts together some compelling reasons on our need to continue re-purposing e-mail as our preferred collaborative and knowledge sharing tool. Well, that presentation got even better and, if not, judge for yourselves checking out the direct link over here, or the embedded version below:

As a teaser, and before you dive into the excellent presentation that Matt put together, I thought I would share with you a couple of the notes that Matt shared over at the original blog post and which would resonate with you, rather strongly, on several of the reasons I have discussed over here on why, seven months ago, I wanted to stop using e-mail and re-purpose it altogether:

"The five steps are:

i. ban attachments & instead link to files sitting in a more permanent location;
ii. if an email conversation involves more than 5 people then shift it elsewhere,
iii. make your tools as simple to use as possible,
iv. encourage role modeling of good behaviours by senior staff,
v. begin with a small step in the right direction rather than trying to change the world in one go." (Emphasis mine)

I told you the presentation was amazingly good, right? Well, it gets better! If not check out the five issues to consider now:

"i. security. email is insecure anyway but you need to clearly establish access guidelines for each location where documents are stored,
ii. privacy with new tools is important - e.g. staff need to understand how public their discussions will be,
iii. develop an archiving / retention policy for your documentation,
iv. do not hit staff members with too many tools, they could be overwhelmed with choice,
v. consider different IP options for ownership of content esp. if consumers are involved."

I am sure that after you watch Matt’s presentation, and if you have been following my new reality of giving up on e-mail for a little while, it will resonate quite strongly, and, much more importantly, will give you plenty of ammo you could re-use for your own re-purposing of incoming e-mails you receive! And including plenty of practical tips, too! You see? It’s not as difficult as it may well seem… So what are you waiting for? Go ahead and join us!

(Many thanks for the lovely piece of work, Matt! And, above all, special thanks for sharing the presentation and its notes through your blog! Great work! Well done!)

Tags: IBM, Collaboration, Remote Collaboration, e-mail, email, Social Software, Social Networking, Social Media, Social Computing, Web 2.0, Enterprise 2.0, Innovation, Productivity, Conversations, Progress Reports, Knowledge Sharing, KM, Knowledge Management, Collaboration 2.0, Communication, Matt Moore, Innotecture, Slideshare, Re-purposing E-mail, Attachments, Simplicity, Simple, Role Modeling, Leadership, Security, Privacy, E-mail Tips