Collaborating Externally with Your Customers: The Final Frontier of Enterprise 2.0

5 thoughts on “Collaborating Externally with Your Customers: The Final Frontier of Enterprise 2.0”

  1. Hello Luis,

    great site. I have been reading and reading 🙂
    I am writing a thesis regarding how organizations can use enterprise 2.0 as a facilitator to share tacit knowledge. The case company I use, is IBM in Denmark and I have had some very interesting interviews there but heard in the interviews that you were the main expert in this matter.

    So I decided to give it a try to hear if you could give me 15-20 min. of your time in December, January or February. I would love to hear your view on how people socialize, share information and experience and build trust in virtual communities of practice.

    Thanks, Dora

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