E L S U A ~ A KM Blog Thinking Outside The Inbox by Luis Suarez

Talking about Learning in Business by Jay Cross

I am sure you would agree with me the last couple of blog posts I have been sharing over here are rather lengthy, don’t you think? So to try to tame the beast once again, and get back into that full swing of shorter articles, I thought I would share with you one of those shorter ones, yet, a rather thought-provoking and engaging one!

It is eventually linking to a videocast from one of the folks I have been following and admiring for a long while now, who is successfully shaking the corporate ground trying to wake us all up into new, much more engaging, meaningful, efficient and effective methods for Learning while at work. Yes, of course, I am talking about Jay Cross and his passion about Informal Learning.

Check out this YouTube video he has just shared a few hours ago and which clearly settles the ground as to what’s going to be the next challenge for the enterprise while shifting gears with regards to its outdated Learning programs and how social software will play a paramount role in that change. I will just leave you with the video which lasts for a little over three minutes and this precious quote from his dissertation:

"Learning is the key survival skill for getting along in a fast changing world"

Tags: Enterprise 2.0, Social Software, Social Networking, Social Computing, Social Media, Collaboration, Communities, Learning, Knowledge Sharing, KM, Knowledge Management, Innovation, Networking, Social Networks, eLearning, Learning 2.0, Informal Learning, Informl, Jay Cross, Learning Management Systems, LMS, YouTube, Videocast, Skills, Changing World

Launch Day of Communities and Networks Connection

For a good number of years, almost from the very beginning since I have gotten involved rather heavily with social software in my role both as a Knowledge Manager and Community Builder, I have been saying that the major drivers of social software adoption within the enterprise are communities, whichever flavour you would want to consider (of Practice, of Interest, of Purpose, etc. etc.). Any corporate social computing strategy that doesn’t take into account a community building program to help spread the message on social networking is bound to fail. And big time!

So, when both my good friends Nancy White and Tony Karrer kindly invited me to take part of the superb initiative they just launched called "Communities and Networks Connection" where the contents of my blog http://www.elsua.net will be syndicated to provide some further insights on how communities and (social) networks are shaping the wider adoption of social tools within the corporate world and beyond, I just couldn’t resist such lovely offer.

And here we are! On the first day of the launch of "Communities and Networks Connection" and with plenty of excitement building up already. Both Nancy and Tony have already kicked things off by sharing a couple of blog posts on the topic, respectively. I would recommend you get to read both of those articles, specially Tony’s, since he has basically shared all of the details on how this new Web site would work out eventually. Some pretty fascinating stuff I’m not going to reveal much about so that you get to read it inside out from here.

After you are done with Tony’s entry, go and head over to Nancy’s, because in it you would find one of the reasons why I am really excited about this launch: yes, the indeed, the superb quality of the folks who are also joining this particular aggregated network of networks.

I am sure that you would be rather familiar with most of them. T N T — The Network Thinker with Valdis Krebs, Michael Sampson, Matt Moore, Lilia Efimova, Jenny Ambrozek and Victoria Axelrod at 21st Century Organization and Jessica Lipnack are just a few of the ones I know and have been following already for a long while!; some others I respect and follow religiously have already blogged about the kick off with examples like John Tropea (With another excellent read!), Mike Gotta, The super fine Anecdote team, the folks over at FreshNetworks and Joitske Hulsebosch.

Thus as you can see a tremendous potential for Communities and Networks Connection. And I know that for some people out there this new Web site would seem like just another Web aggregator of content from a bunch of very insightful folks in the space of communities and social networks. Well, that’s not the case, folks; like I said, read Tony’s blog post to see the scope of what’s different with this new site that has gone live today. You will see that it will change the game substantially from everything we have seen already and I just can’t wait to be part of it!

Welcome to the Communities and Networks Connection!

Tags: Enterprise 2.0, Social Software, Social Networking, Social Computing, Social Media, Collaboration, Communities, Learning, Knowledge Sharing, KM, Knowledge Management, Remote Collaboration, Innovation, Networking, Social Networks, Conversations, Dialogue, Communication, Connections, Relationships, Community Building, Community Builders, Nancy White, Tony Karrer, Communities and Networks Connection, The Network Thinker, Valdis Krebs, Michael Sampson, Matt Moore, Lilia Efimova, Jenny Ambrozek, Victoria Axelrod, 21st Century Organization, Jessica Lapnick, John Tropea, Mike Gotta, Anecdote, FreshNetworks, Joitske Hulsebosch

A World Without Email – Year 2, Week 1 (Off to the Next Challenge!)

And so we move forward into the next challenge on my quest of eventually giving up on e-mail at work. Yesterday, February 15th, it marked the first anniversary of that original entry where I was mentioning how it was time for me to take things in the next level with regards to my own adoption of social software, both inside and outside of the corporate firewall. And from there onwards, it surely has been quite a ride! Over the last few months most of you folks have been following the weekly progress reports I have been sharing and although I am not very much in favour here are a couple of statistics you may be interested from the final yearly report:

1647 the total number of incoming emails over at 52 week period, averaging 31,6 emails a week, 4,5 emails a day during those 52 weeks! With a highest number of 60 emails in a single week, and 3, the lowest number in a single week as well. I suppose if you take 3 minutes per email I guess I spent around 13,5 minutes a day working through my corporate email; or if you take, say, 10 minutes per complex email, I suppose I have spent 45 minutes per day maximum, although I can certainly confirm with you most of the days it’s been on the 13,5 minutes than in the 45 minute range!

Amazing stats, eh? Yes, indeed! I could surely agree with you on that one! That’s why half way through the mid-year, when I started working on this, I truly realised about the huge amount of time I was saving to then dedicate it to engaging with my various social networks & communities nurturing the various different relationships to get the job done much faster, much more efficient and with a lot less effort. Yes, motto I have been using for a long while now: work smarter, not necessarily harder!

It is not that I have freed up time to then be lazing around doing nothing. Quite the contrary, I have been interacting with my networks more than ever before and that, to me, has meant I have got a stronger sense of belonging, of ownership, of commitment, of involvement, of responsibility on getting the job done in a collaborative effort. And, boy, has that been a wonderful trip over the last few months!!

To such extent that I am already getting started with year 2 of my giving up on e-mail at work, and thought I would share with you a few words on what lies ahead for me as my next challenge. You would have to bear with me for a little bit, since this looks like it may be an article on the longer side of things, but I think it would be worth it.

To start with, I have already started it. I am already on Week 1 of what I have decided to now call "A World Without Email". Yes, indeed, I think it is possible to work on a corporate environment without email and this is the year I’m going to prove it once again! Notice though that, once more, I am not saying email is dead (For me anyway); what I am just saying is that I am going to continue progressing further on my move to stop using email and use social software instead as my primary means of connecting, sharing my knowledge and collaborating with others. I do realise though every now and then I may still use email for those 1:1 interactions of a sensitive / confidential nature that perhaps some social software tools may not be able to handle. But still my new challenge is to go well below the limit of 20 emails a week and perhaps just use email to process calendaring and scheduling events. Nothing else!

And I thought I would share with you folks the weekly progress report for Year 2, Week 1, from last week:

Already on target for my next challenge, as you can see: 20 emails or less! In this case, 16 for the entire week, last week! With the highest peak happening last week Wednesday and the rest of the week keeping a very nice and low average compared to last year! Certainly, on the right track! Yay!

But that’s not where I am stopping. This is where you come in now folks. As part of my second year on this quest to eventually give up on corporate email, over the next few weeks I am surely planning on sharing with you all of the various details on the social software / productivity tools I am currently use to help me get rid of my Inbox. I have already gotten things started, but will continue to be like that throughout, so that you, too, can play with those tools I am using to see if they could work for you, just as well as they do with me.

Also, I am planning on sharing with you folks different various techniques on the implications of moving away from email, so that you yourselves could take on this challenge as well. That way you would be able to see how you could go and venture into trying it out, i.e. say, giving up on email for a week and don’t feel the pain. Quite the opposite! You will see… Stay tuned for more information details to come through, because it surely promises to be plenty of good fun!

And, finally, something that I have been thinking about already for a little while, which is getting your direct input / feedback on what you would like to see on these weekly reports I keep sharing over here. And to get things going, I’d like to throw some ideas out there for you to comment on what you would like to see in these posts as well as the frequency. Yes, as I you may have seen, this year is going to be about getting you to move away from email and I am surely more than happy to help you out doing that! So here’s what I am asking you to think about on what you would like to see from here onwards:

• Frequency of posts: Typically, I have been posting on a weekly basis on about the progress reports. Should I continue with that frequency? Perhaps switch it to bi-weekly or even monthly? What would be your expectations in this area?
• Include additional links on the same topic: Usually, I would get to put together these blogs posts adding additional interesting and relevant links to what I am doing. Are you finding those useful? Shall I continue cross linking to them as part of the progress reports? (My initial preference is Yes, as it enriches the conversations, but would love to hear your thoughts on it)
• Statistics you would like to see: You know I am typically sharing the numbers of total amount of incoming emails on a weekly basis. Is there anything else you would want to see? (I know a couple of folks have mentioned in the past they would want to know the number of social interactions I get involved on a daily basis, to contrast one against the other, but not sure how to include these, since capturing all of those as part of the reports would probably be much more time consuming than eventually getting the job done interacting!) So what would you like to see in those reports? Can we shape something else that could be meaningful for you?
• Can you give up email for a week: Yes, this is the part where I am going to share my experiences on how you can give up email yourself, but I would need you to share with me what are your main pain points, challenges, issues with your day to day email interactions. What is it that you would want to be done with, but keeps dragging more and more. Share with me those items and I will show you how to walk away from them. If I have been able to move away from email myself, so can you! So let’s get you going! Let’s get rid of those issues for good!
• Finally, challenge me!: This is probably where all of the good fun would start! You know I have been without email at work for over a year, but I am sure you may have questions about my approach and everything, right? Go ahead and share them. Test my experiment. Make it yours! Share why you think it wouldn’t work with you in the first place and see if between both of us we can get you out of that loop. There is a great chance the issues you are encountering are issues I have seen / experienced myself in the past. So let me help you address and fix them. Like I said, if I have been able to do it, why not you, right? Let’s do it!

As you would be able to see, a rather long blog post. Not to worry, next ones would be on the shorter side, for sure! Just wanted to set the stage on what my next challenge is going to be for this year: while I continue to stay away from email, help you start moving gradually as well from those endless (And sometime pointless) conversations happening through email that could probably have a better place elsewhere, i.e. social software!

Are you ready to enter this new challenge? Are you ready to finally liberate yourself from the tedious yoke email is? Let me help you then!

Oh, and to finish up this rather lengthy blog post, here is an interesting reading I bumped into the other day, which I am sure is going to shed some light on that challenge you are about to embark yourself on … Through a tweet from David Sky, I discovered Her 30-day e-mail detox, where Oprah herself challenged her email system and decided to question it for a month. Read further on it and see what she got out of the experience. Rather thought-provoking and revealing, I can tell you. If she has been able to do it for a month, imagine what’s like not having to worry about it anymore for over a year and counting!

Yes, indeed! … Welcome to (my and, hopefully, yours, too!) "A World Without Email"!

Tags: Enterprise 2.0, Social Software, Social Networking, Social Computing, Social Media, Collaboration, Communities, Learning, Knowledge Sharing, KM, Knowledge Management, Remote Collaboration, Innovation, IBM, Networking, Social Networks, Social Networks, Networking, Conversations, Dialogue, Connections, Relationships, e-mail, email, Productivity, Communication, Re-purposing E-mail, No-Email, Challenge Your Inbox, Progress Reports, Thinking Outside the Inbox, Information Overload, A World Without Email, Work Smarter, Challenges, Overcoming Challenges, David Sky, Oprah, Email Detox