E L S U A ~ A KM Blog Thinking Outside The Inbox by Luis Suarez

This Is Where I Work … Today in New York City

Yesterday was one of those days where I didn’t have much time to come over here to share the daily blog post. Reason why? Well, I was preparing, and getting things ready, for that rare occasion I am experiencing at the moment of having three national bank holidays in a row! (Yes, three!! You are reading that right!) Starting with Koninginnedag and then Ascension Day (Which in The Netherlands it’s two days, instead of just one) I am going to be offline enjoying some gorgeous weather till next week Monday! Not sure about you, but I *love* short weeks like this one! First one I can remember and one I could well get very well used to.

Thus as you can imagine I haven’t had much free time just yet to finish up those various blog post drafts I keep wanting to share over here at some point. But, like I have said it already, not to worry, they will come. However, today I just wanted to share with you something that I am sure you are going to enjoy. It is actually a couple of video links that match quite nicely the festive time I have been enjoying whole day today.

The first one is actually a video clip which is part of a videocasting series that is going on inside IBM and which is having a huge success at the moment, to say the least. Some time ago, my good friend, and fellow IBM colleague, George Faulkner came together, with a couple of his colleagues, with this bright idea of encouraging IBMers to shoot short video clips showing where they were working, i.e. the IBM building site, customer location, on the road, whatever, but mostly from the IBM office wherever it may have well been in the world. And that is how "This is where I work…" was born and why, from the very first moment, it became quite a show!

Thousands and thousands of downloads have gone through already and, funny enough, I never thought I would be taking part of it, since I always doubted people would be interested in my home office location. However, while I was in NYC, after having finished a superb week at the IBM Web 2.0 and Beyond Summit event, I spent a couple of days with George, and a bunch of other IBMers, and George, as brilliant as he is coming up with some serendipitous discoveries and fun activities, proposed to me to shoot a short video with several fragments sharing my thoughts on my stay in NYC’s IBM sites and do a clip on "This is where I work … today!". 

He thought we could take a few pictures here and there and get things rolling, but I thought we could actually do it with a little bit of a twist and decide to put to a good service, as usual, my Nokia N95, and we went video. If you have been reading this blog for a while, you would know how much in love I am with the N95 device (And you would probably know my reaction to other fancier mobile devices -no names mentioned in here – hehe) and after those couple of days, even so much more now!

I have been getting lots of comments about the quality of both the sound and the video footage for a mobile device and all I can say is that the N95 beats any other device in this category by quite a bit! One of the best purchases I have done in my short life buying gadgets. And the proof is this blog post.

Thus attached, and without much further ado, here you have got the video clip from that series "This is where I work … today" where you would be able to see yours truly, in various locations throughout the city, talking about what it is like working for a large corporation in the city. All done on the fly, with no script, no pauses, no premeditated wording going around, just pure, informal, on the spot, good fun!

George did both the video shoot and the post-production, more than anything else because he is much more talented than myself, for sure! And if not judge for yourselves. Here I am, talking to you from NYC in front of a video camera for the first time in my life and having a great time at it!

Yes, indeed, after you have watched this video clip I am sure you would understand now, in case you haven’t done so thus far, why I *love* working for the company I work, and why I am still enjoying it just as if it were my first day 11 years ago!! You got that one right, because of the people!

Does it ring a bell? Well, here is another good reason. A bonus clip I put together myself with the Nokia N95 while in NYC, enjoying some of the lovely spring weather I was fortunate to witness throughout the whole week!

Of course, I will be back!! (Even if that means bringing back with me another nasty bug that may take me down again for a couple of days! hehe)

(Time now to go and enjoy a long walk through one of my favourite places over here…)

Tags: Holidays, Bank Holiday, Koninginnedag, Ascension Day, IBM, George Faulkner, Videocasting, Vodcasts, This Is Where I Work, Nokia, N95, Serendipity, New York, New York City, Central Park, 11 Madison Ave, 590 Madison, Fun, Fun Stuff, Work Life Balance, Balance, Life, Work, Things That Matter, Spring, Experiences, Unforgettable Experiences

Giving up on Work e-mail – Status Report on Week 11

This week promises to be one of the shortest, and weirdest, weeks I have ever had in the last few years, as I’ll be enjoying three national bank holidays in a row, starting on Wednesday and finishing up on Friday, and will therefore be taking those days off! Like someone I know would say … W00t! But if this week is going to be a strange one, the same would have to apply to last week as well!

No, I haven’t forgotten. It is that time of the week already where I will be sharing with you my weekly report on how I am doing with my giving up e-mail campaign. I was just mentioning how much of a weird week it was, since I was out of work most of the time and without even noticing. Yes, that is right, you would remember how Monday was the day I was coming back from an amazing week in the US, attending the Web 2.0 and Beyond Summit in IBM Yorktown Heights and visiting NYC for a couple of days, then Tuesday & Wednesday were a couple of in between days as I was preparing my way to participate in a customer workshop on Friday in Zürich, then time to travel again on Thursday and return back on Saturday evening.

Quite an intensive week, indeed! But, unfortunately, and, like usual, life had other plans for me. My younger brother was taken into hospital for an operation to address a Trigeminal Neuralgia on Tuesday afternoon, to then get operated on Wednesday and wait for a couple of days before going back home again. I am now happy to report that he is doing just fine and although he was supposed to leave the hospital during the course of today, he decided to stay in one more night and will be leaving back home during the course of tomorrow. So, that is a piece of big news. And good ones, too!

Then on Wednesday evening, and, as I was preparing everything for my trip on Thursday morning to Zürich, I finally developed a terrible cold and a very very painful sore throat with which I could hardly say a word, nor swallow a thing (Not even any liquids!). So when I developed 39 C of fever I decided to cancel the whole trip as there was not going to be a single chance I would be flying in that state and decided to spend Thursday and Friday in bed, resting, and taking it easy, while I was getting rid of that nasty bug I got while I was in NYC!

Oh, and a quick interruption in here, I have got some AMAZING colleagues at work, because within minutes of me canceling the whole thing I had one specific good friend who came over to the rescue, grabbed all of the materials I had for the workshop, flew to Zurich for me, and did a GREAT job! And today his manager had a lovely e-mail coming from me, and he himself a lovely surprise along with it as well! There, that’s social networking doing its magic once again. This friend of mine working for IBM as well, obviously, is someone I mostly communicate with through various social software tools, since we both work in different projects, teams, business units, countries, you name it!

Anyway, so you can imagine how awful it must have been having to experience all of that in a single week. It started quite all right with me returning back from a pleasant trip across the pond, but then over time it developed into plenty of different issues that have just gotten fixed over the course of the weekend. Younger brother is doing fine and with no more pain any longer! My cold is completely gone and feel much better, thank you very much and today has been my first day back at work after being knocked down for those two days for the first time in 11 years! Yes, *that* bad!

But, as you can probably imagine, there is one single thing that doesn’t stop in this life, and that is the amount of e-mails you get on a daily basis, so I have still been keeping up with the weekly report and if last week was the one that has resulted in one of the busiest so far from the 11 weeks I have been following this experiment, this time around, this week, things have gone back to normal! Phew!

I knew it! I knew that last week was an exception due to some  special circumstances I mentioned back then and surely glad to confirm that although I was gone again, for most of the week, the amount of interactions through e-mail have gone down again. Here is the weekly screen shot with last week’s results:

37! Yes, that is right! 37 e-mails, coming from 60, the previous week! Talking about having a remarkable difference from one week to the other! Who would have thought about that, right? Well, there you have it. Funny enough, I mentioned in a couple of internal social software tools that I was offline sick and that it would take me a little while to respond back in those same social software tools and the response seems to have even reached my incoming e-mails! Which I think, not sure about you, was just terrific, because just this morning, it meant that I didn’t have any e-mails to process and could just get to work right away, even after a tough week last week.

You see? This is what I mean when I keep saying I will not give up any time soon on this experiment. On the contrary. I am even already investigating some alternatives for diverting a good chunk of the e-mails I am getting at the moment, and see if I can reduce that incoming e-mail load down to 20, or under 20 a week! Will keep you all posted on it as time goes by.

For the time being, I am just going to leave things as is, and already getting busy finalising those drafts I mentioned I would be putting together summarising my experiences while I was at the IBM Web 2.0 and Beyond Summit as well as my experiences in NYC! Thus stay tuned as they would be finally coming up shortly!

Tags: IBM, Collaboration, Remote Collaboration, e-mail, email, Social Software, Social Networking, Social Media, Social Computing, Web 2.0, Enterprise 2.0, Innovation, Productivity, Conversations, Dialogue, Openness, Progress Reports, Knowledge Sharing, KM, Knowledge Management, Collaboration 2.0, Communication, Conference Events, Summit, Zurich, Family, Sick, Illness, Brother, Trigeminal Neuralgia, Balance, Life, Things That Matter

Brother Is Doing Fine and I’m Off to Zurich Tomorrow – I Hope

Here we go with another quick blog post… For those folks who have been asking over the last few hours about how my younger brother was doing, I have got some really good news! The operation, although rather long!, over 7 hours!!, was a total success and earlier on today I have been able to talk to him over the phone from his hospital room!!! Very much relieved, thank you very much!!

We will have to wait for another 24 hours and see how he would react further, but so far the pain he was having from the Trigeminal Neuralgia is now gone! He was even thinking about watching his favourite football team play tonight for the semis of the Champion’s League! That is the spirit, indeed!!

Like I said, very much relieved, but, unfortunately, so much so that I have been caught with my guard off and over the last few hours I have developed a massive cold and a HUGE sore throat that has drained all of my energy that I may have got left. It hurts quite a bit, and just a few minutes ago, I had 39C of fever. Not looking good, eh?

Yes, that is right. In other circumstances it would have been something that I would have taken care of by having a long rest and try to recover as soon as possible. Slowly, but steadily. Yet, this time around is not going to happen, because tomorrow (Those folks who may have checked my Dopplr ID may already know about this) I am on my way to Zürich to attend an important customer workshop on Friday for which a bunch of us have been working really hard for some time and around the subject of social networking.

Thus there you have it, with that sense I should be having a long long rest for the next couple of days, I am currently busy finishing the packing of my suitcase, then have a lovely chicken soup, some antibiotics and straight off to bed, hoping that tomorrow I will feel completely new! (Fingers crossed!)

I would have loved to meet up folks while I am there, for sure, but unless I recover to a pretty good state, I would suggest you stay out of the way and perhaps meet up some time again in June, when I have got another trip planned for Zürich. We shall see.

So this is just another short blog post where you can see that those highlights on the Web 2.0 and Beyond Summit from IBM, it will still have to wait for a few days, till I get back and feel better. Also there is a whole bunch of stuff I would want to share, but right now the only thing my body wants to do is hit the bed, sweat it all out, and be completely new tomorrow!

Let’s hope so… Regular blogging activities would resume shortly as well … Have a good one!

Tags: sick, travelling, customers, workshops, getting-well