APQC KM & Innovation 2007 – A Conversation with Bob Buckman from Buckman Laboratories

2 thoughts on “APQC KM & Innovation 2007 – A Conversation with Bob Buckman from Buckman Laboratories”

  1. Some very good thoughts here. Especially, for me, the quote: “In the future we will spend more money in the transfer of knowledge than in hardware and software!”

    Honestly, that is what we are doing already. The reason we are buying hardware and software is for the collection of knowledge, but the ‘transfer’ part, so far, is weak. We can look at the buying of systems to increase competitiveness or increase productivity. How does that happen? Through the handling of knowledge.

    Right now there is the I.T. department. But, as soon as we get better at the transfer part, I would not be surprised if the I.T. department becomes a function of the knowledge department, in whatever new form that takes.

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