Comments on: IBM Lotus Ventura – IBM’s Take of Social Software within the Enterprise http://www.elsua.net/2006/12/01/ibm-lotus-ventura-ibms-take-of-social-software-within-the-enterprise-2/ A blog about Knowledge Management, Communities, Collaboration, Learning, Social Computing and Work/Life Balance Mon, 06 Feb 2012 22:56:16 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: RAC Blog » Blog Archive » Enterprise 2.0: Its about Collaboration http://www.elsua.net/2006/12/01/ibm-lotus-ventura-ibms-take-of-social-software-within-the-enterprise-2/comment-page-1/#comment-598862 RAC Blog » Blog Archive » Enterprise 2.0: Its about Collaboration Fri, 04 Jul 2008 11:40:04 +0000 http://www.elsua.net/2006/12/01/ibm-lotus-ventura-ibms-take-of-social-software-within-the-enterprise-2/#comment-598862 [...] We’re Changing.. We are about to define a historical moment in the worlds of business and technology. A great change is under way, causing companies to be more organized, innovative and creative in their pursuit of value creation. Enterprise 2.0 is that change, and it’s all about collaboration. Today, companies are competing by thinking and acting Global. To that end, they are hiring people who are excellent at innovating, managing resources and knowledge, and building brands. This new focus of knowledge work and innovation combined with recent advances in Web and Mobile technology come together to be the driving force behind Enterprise 2.0. Enterprise 2.0 is about collaboration and connectivity Harvard Business School Associate Professor Andrew McAfee’s definition of Enterprise 2.0 is: “…the use of emergent social software platforms within companies, or between companies and their partners or customers.“ What’s interesting here is his use of the ’social’ in the definition of Enterprise 2.0. Upon first thinking on the subject, one may not think that the social component of Enterprise 2.0 is relevant. But when we look at just how much innovation, knowledge, and teamwork is about social collaboration, we realize that ’social’ may just be the beating heart of Enterprise 2.0. The social component isn’t really new either; teams and workgroups have been using less ‘formalized’ social collaboration for years now through exchanging a continuous stream of emails, file-attachments, and even through the use of instant message before it was coined ‘enterprise IM.’ So Enterprise 2.0 is really about social collaboration of people within an organization, and with other stakeholders outside of the organization. Another important component of such a model is the living nature of the content. As people continue to interact with the system, they are enhancing content (and often times, knowledge) in a somewhat permanent way. This way, the content is reusable from all points of view, and works to solve the all-too-common versioning problem. McAfee provides a great mnemonic to help people keep some of the pillars of Enterprise 2.0 straight: SLATES. S - Search : discoverability of information drives reuse, leverage and ROI L - Links : Using URIs to forge thousands of deep interconnections between enterprise content A - Authorship : Ensuring every worker has easy access to enterprise 2.0 platforms, and can be a contributor. T - Tags :Allowing natural organic, on-the-fly organization of data from every point of view. E - Extensions : Extend knowledge by mining patterns and user activity S - Signals : Make information consumption efficient by pushing out changes to people Looking closely at the above, it’s easy to notice that these mnemonic is missing at least one key component, the social piece. Dion Hinchcliffe, a very popular Enterprise 2.0 blogger, has worked to take this mnemonic even further, and has introduced a new termed call ‘FLATNESSES’. F : Freeform L : Links A : Authorship T : Tagging N : Network-Oriented E : Extensions S : Search S : Social E : Emergence S : SignalsThis new definition is certainly more encompassing. More can be read on it his article entitled The state of Enterprise 2.0. Why is Enterprise 2.0 here? Enterprise 2.0 is here because of the deficiencies in existing platforms and IT models. It enables organizations to overcome certain detrimental and limiting behaviors and conventions in the systems that we are all too used to. Again, McAfee does an excellent job of explaining some of these limitations. In his article titled ‘Enterprise 2.0′ in the Sloan Management Review, he says: “As I type these words I don’t know the best site to serve as the link behind the abbreviation ‘RSS’ in the previous sentence. To find this site, I’m going to type ‘RSS’ into Google and see what pops up (sure enough, the Wikipedia entry for ‘RSS’ was pretty high in Google’s results). I also don’t know the URL of the page I’m using right now to type this blog entry. I do know that it’s on my del.icio.us page, tagged as ‘APMblog,’ so I can find it whenever I want. And I don’t know what work my three collaborators on a research project are doing right now; I just know that when any of them has some results to share or a new draft of the paper they’ll post it on the project’s wiki (which is powered by Socialtext) and I’ll immediately get an RSS notification about it. ” McAfee is describing how someone thinks and acts in the Web 2.0 world, and he is clearly working to show just how much using the right tools will impact productivity of individuals and teams. This is the nature of Enterprise 2.0 — productivity drives profit. What is happening in Enterprise 2.0? A significant amount of progress in the world of Enterprise 2.0 has been made in recent years, and many of us feel that this is only the beginning. Some of the most popular innovations in Enterprise 2.0 are Wikis, Blogs, Mashups, Online Communities, Social Bookmarking, and Social Networking. So what makes the cut as an Enterprise 2.0 tool or platform? Services that are typically aimed at consumers and often supported by advertisements do not qualify as Enterprise 2.0, according to Forrester. Tools based on concepts of Web 2.0, but used for collaboration of enterprise knowledge workers are best classified as Enterprise 2.0. Some of the more notable tools and platforms are: Del.icio.us, Microsoft Sharepoint, Movable Type , Parlano, Koral , JackBe, Blogtronix, ConnectBeam, IBM - Lotus Ventura, KnowNow, SuiteTwo by Intel. How big is Enterprise 2.0? Defining the market size of something as wide-reaching as Enterprise 2.0 is not a simple task. The best we can really do is speculate, and the most interesting speculation I’ve seen so far has come out of Forrester Research, where they note that it will be a $4.6 billion industry by 2013. To be honest, that seems like a pretty significant undershot, if you ask me. Enterprise 2.0 aims to lay at the core of collaboration and connectivity inside (and outside) of some of the biggest organizations on Earth. In the new knowledge economy, productivity is king. And most of us will stop at nearly nothing to get more of it. So, is Enterprise 2.0 a good thing? This seems to be the question on everyone’s mind: Why should I care about Enterprise 2.0? An interesting discussion recently took place between Andrew McAfee and Tom Davenport. Tom argues that “A lot of things in wikis could have been done in Lotus Notes.” Should we get hyped up about a new generation of technology when the old technology could do a lot of the same things? ” and the McAfee responded with “I would never say it was impossible to collaborate before 2004. That would be ridiculous,” the then added “My only point is that the toolset for doing so is much better.” Both these experts make good points, which lays at just how complex this matter is. We have to remember that we are currently in a slice of time right now where all the ramnifications and permutations of Enterprise 2.0 are yet to play out. I agree with Tom Davenport in that things are, in many ways, more hype than functionality. But McAfee’s point definitely stands: tools are better today than they were a few years ago. In my mind, Enterprise 2.0 is definitely a good thing for the productivity of organizations at large. If nothing else, people are thinking about (and getting frustrated with) the way that they manage knowledge and collaboration today. I don’t think wiki-grade technologies will be an end-all solution to the current problems of collaboration and management of knowledge. Today’s Enterprise 2.0 technology is only setting the stage for the types of tools that will really fundamentally shift the way we work together. Those are the types of tools that excite me, and I am pretty sure that they are coming. Related Search Links: http://blogs.zdnet.com/Hinchcliffe/?p=143 http://blogs.zdnet.com/Hinchcliffe/?p=70 http://enterprisetwopointo.com/2006/12/08/enterprise-20-product-rundown/ http://www.readwriteweb.com/archives/enterprise_20_to_become_a_46_billion_industry.php Tom Davenport, the president’s chair in information technology and management at Babson College in Wellesley. Andrew McAfee, an associate professor at Harvard Business School [...] [...] We’re Changing.. We are about to define a historical moment in the worlds of business and technology. A great change is under way, causing companies to be more organized, innovative and creative in their pursuit of value creation. Enterprise 2.0 is that change, and it’s all about collaboration. Today, companies are competing by thinking and acting Global. To that end, they are hiring people who are excellent at innovating, managing resources and knowledge, and building brands. This new focus of knowledge work and innovation combined with recent advances in Web and Mobile technology come together to be the driving force behind Enterprise 2.0. Enterprise 2.0 is about collaboration and connectivity Harvard Business School Associate Professor Andrew McAfee’s definition of Enterprise 2.0 is: “…the use of emergent social software platforms within companies, or between companies and their partners or customers.“ What’s interesting here is his use of the ’social’ in the definition of Enterprise 2.0. Upon first thinking on the subject, one may not think that the social component of Enterprise 2.0 is relevant. But when we look at just how much innovation, knowledge, and teamwork is about social collaboration, we realize that ’social’ may just be the beating heart of Enterprise 2.0. The social component isn’t really new either; teams and workgroups have been using less ‘formalized’ social collaboration for years now through exchanging a continuous stream of emails, file-attachments, and even through the use of instant message before it was coined ‘enterprise IM.’ So Enterprise 2.0 is really about social collaboration of people within an organization, and with other stakeholders outside of the organization. Another important component of such a model is the living nature of the content. As people continue to interact with the system, they are enhancing content (and often times, knowledge) in a somewhat permanent way. This way, the content is reusable from all points of view, and works to solve the all-too-common versioning problem. McAfee provides a great mnemonic to help people keep some of the pillars of Enterprise 2.0 straight: SLATES. S – Search : discoverability of information drives reuse, leverage and ROI L – Links : Using URIs to forge thousands of deep interconnections between enterprise content A – Authorship : Ensuring every worker has easy access to enterprise 2.0 platforms, and can be a contributor. T – Tags :Allowing natural organic, on-the-fly organization of data from every point of view. E – Extensions : Extend knowledge by mining patterns and user activity S – Signals : Make information consumption efficient by pushing out changes to people Looking closely at the above, it’s easy to notice that these mnemonic is missing at least one key component, the social piece. Dion Hinchcliffe, a very popular Enterprise 2.0 blogger, has worked to take this mnemonic even further, and has introduced a new termed call ‘FLATNESSES’. F : Freeform L : Links A : Authorship T : Tagging N : Network-Oriented E : Extensions S : Search S : Social E : Emergence S : SignalsThis new definition is certainly more encompassing. More can be read on it his article entitled The state of Enterprise 2.0. Why is Enterprise 2.0 here? Enterprise 2.0 is here because of the deficiencies in existing platforms and IT models. It enables organizations to overcome certain detrimental and limiting behaviors and conventions in the systems that we are all too used to. Again, McAfee does an excellent job of explaining some of these limitations. In his article titled ‘Enterprise 2.0′ in the Sloan Management Review, he says: “As I type these words I don’t know the best site to serve as the link behind the abbreviation ‘RSS’ in the previous sentence. To find this site, I’m going to type ‘RSS’ into Google and see what pops up (sure enough, the Wikipedia entry for ‘RSS’ was pretty high in Google’s results). I also don’t know the URL of the page I’m using right now to type this blog entry. I do know that it’s on my del.icio.us page, tagged as ‘APMblog,’ so I can find it whenever I want. And I don’t know what work my three collaborators on a research project are doing right now; I just know that when any of them has some results to share or a new draft of the paper they’ll post it on the project’s wiki (which is powered by Socialtext) and I’ll immediately get an RSS notification about it. ” McAfee is describing how someone thinks and acts in the Web 2.0 world, and he is clearly working to show just how much using the right tools will impact productivity of individuals and teams. This is the nature of Enterprise 2.0 — productivity drives profit. What is happening in Enterprise 2.0? A significant amount of progress in the world of Enterprise 2.0 has been made in recent years, and many of us feel that this is only the beginning. Some of the most popular innovations in Enterprise 2.0 are Wikis, Blogs, Mashups, Online Communities, Social Bookmarking, and Social Networking. So what makes the cut as an Enterprise 2.0 tool or platform? Services that are typically aimed at consumers and often supported by advertisements do not qualify as Enterprise 2.0, according to Forrester. Tools based on concepts of Web 2.0, but used for collaboration of enterprise knowledge workers are best classified as Enterprise 2.0. Some of the more notable tools and platforms are: Del.icio.us, Microsoft Sharepoint, Movable Type , Parlano, Koral , JackBe, Blogtronix, ConnectBeam, IBM – Lotus Ventura, KnowNow, SuiteTwo by Intel. How big is Enterprise 2.0? Defining the market size of something as wide-reaching as Enterprise 2.0 is not a simple task. The best we can really do is speculate, and the most interesting speculation I’ve seen so far has come out of Forrester Research, where they note that it will be a $4.6 billion industry by 2013. To be honest, that seems like a pretty significant undershot, if you ask me. Enterprise 2.0 aims to lay at the core of collaboration and connectivity inside (and outside) of some of the biggest organizations on Earth. In the new knowledge economy, productivity is king. And most of us will stop at nearly nothing to get more of it. So, is Enterprise 2.0 a good thing? This seems to be the question on everyone’s mind: Why should I care about Enterprise 2.0? An interesting discussion recently took place between Andrew McAfee and Tom Davenport. Tom argues that “A lot of things in wikis could have been done in Lotus Notes.” Should we get hyped up about a new generation of technology when the old technology could do a lot of the same things? ” and the McAfee responded with “I would never say it was impossible to collaborate before 2004. That would be ridiculous,” the then added “My only point is that the toolset for doing so is much better.” Both these experts make good points, which lays at just how complex this matter is. We have to remember that we are currently in a slice of time right now where all the ramnifications and permutations of Enterprise 2.0 are yet to play out. I agree with Tom Davenport in that things are, in many ways, more hype than functionality. But McAfee’s point definitely stands: tools are better today than they were a few years ago. In my mind, Enterprise 2.0 is definitely a good thing for the productivity of organizations at large. If nothing else, people are thinking about (and getting frustrated with) the way that they manage knowledge and collaboration today. I don’t think wiki-grade technologies will be an end-all solution to the current problems of collaboration and management of knowledge. Today’s Enterprise 2.0 technology is only setting the stage for the types of tools that will really fundamentally shift the way we work together. Those are the types of tools that excite me, and I am pretty sure that they are coming. Related Search Links: http://blogs.zdnet.com/Hinchcliffe/?p=143 http://blogs.zdnet.com/Hinchcliffe/?p=70 http://enterprisetwopointo.com/2006/12/08/enterprise-20-product-rundown/ http://www.readwriteweb.com/archives/enterprise_20_to_become_a_46_billion_industry.php Tom Davenport, the president’s chair in information technology and management at Babson College in Wellesley. Andrew McAfee, an associate professor at Harvard Business School [...]

]]> By: Luis Suarez http://www.elsua.net/2006/12/01/ibm-lotus-ventura-ibms-take-of-social-software-within-the-enterprise-2/comment-page-1/#comment-75183 Luis Suarez Tue, 23 Jan 2007 20:59:47 +0000 http://www.elsua.net/2006/12/01/ibm-lotus-ventura-ibms-take-of-social-software-within-the-enterprise-2/#comment-75183 Hi folks! Thanks a lot for stopping by and for the feedback comments ! Greatly appreciated, indeed! <br /><br /> <b>Sawada-san</b>, that is certainly some terrific piece of news and I am really glad that people are getting excited about what IBM is doing around the topic of social computing, even more now that a whole bunch of announcements have gone live at IBM's Lotusphere 2007, which I am starting to share some insights about over <a href="http://www.elsua.net/2007/01/22/ibm-lotusphere-2007-it-revolves-around-you/" rel="nofollow">here</a>. Thus stay tuned because there will be many more updates coming up as we get along. <br /><br /> <b>Tim</b>, appreciated the trackback to your account on the different happenings at the Lotusphere 2007 event. It is certainly incredibly helpful to be able to read up what you guys have been up to and get all that positive feedback coming through. Keep up the good work and keep weblogging! Hi folks! Thanks a lot for stopping by and for the feedback comments ! Greatly appreciated, indeed!

Sawada-san, that is certainly some terrific piece of news and I am really glad that people are getting excited about what IBM is doing around the topic of social computing, even more now that a whole bunch of announcements have gone live at IBM’s Lotusphere 2007, which I am starting to share some insights about over here. Thus stay tuned because there will be many more updates coming up as we get along.

Tim, appreciated the trackback to your account on the different happenings at the Lotusphere 2007 event. It is certainly incredibly helpful to be able to read up what you guys have been up to and get all that positive feedback coming through. Keep up the good work and keep weblogging!

]]> By: timlog » Lotus Connections http://www.elsua.net/2006/12/01/ibm-lotus-ventura-ibms-take-of-social-software-within-the-enterprise-2/comment-page-1/#comment-75113 timlog » Lotus Connections Tue, 23 Jan 2007 19:03:40 +0000 http://www.elsua.net/2006/12/01/ibm-lotus-ventura-ibms-take-of-social-software-within-the-enterprise-2/#comment-75113 [...] http://www.elsua.net/2006/12/01/ibm-lotus-ventura-ibms-take-of-social-software-within-the-enterprise-2/ [...] [...] http://www.elsua.net/2006/12/01/ibm-lotus-ventura-ibms-take-of-social-software-within-the-enterprise-2/ [...]

]]> By: Tomoaki Sawada http://www.elsua.net/2006/12/01/ibm-lotus-ventura-ibms-take-of-social-software-within-the-enterprise-2/comment-page-1/#comment-46979 Tomoaki Sawada Fri, 15 Dec 2006 14:21:13 +0000 http://www.elsua.net/2006/12/01/ibm-lotus-ventura-ibms-take-of-social-software-within-the-enterprise-2/#comment-46979 Luis, it it inteteresting to report to you that your entry about Lotus Ventura has been ranked No.1 on my blog for these 3 consecutive days according to Goole Analytics. I can not tell why, since there are no specific comment so far.My blog is, as you may already know, a sort of IBM centric repository of articles, so most of the recurring visitors may be keeping track of what going on whithin IBM Luis, it it inteteresting to report to you that your entry about Lotus Ventura has been ranked No.1 on my blog for these 3 consecutive days according to Goole Analytics. I can not tell why, since there are no specific comment so far.My blog is, as you may already know, a sort of IBM centric repository of articles, so most of the recurring visitors may be keeping track of what going on whithin IBM

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