The Business Case for Enterprise Blogs – It Is Still (Personal) Knowledge Management

2 thoughts on “The Business Case for Enterprise Blogs – It Is Still (Personal) Knowledge Management”

  1. Luis,

    I think your point about the focus on tacit knowledge is key to understand the impact of weblogs in organisations. Weblogs help unearth people’s wealth of knowledge and expertise in a way that databases, management contents systems, search engines, etc. cannot. Similarly to an iceberg, where 90% of its volume is under water, people’s thoughts, experiences, views can be brought up to surface using new communication tools such as weblogs. I feel one of Rod Boothby’s underlying points is that KM is about facilitation rather than about managing knowledge as such, it’s about creating the right environment for knowledge to flow.

    Javi

  2. Hi Javi ! Thanks a lot for dropping by and for your great feedback comments !

    “Weblogs help unearth people’s wealth of knowledge and expertise in a way that databases, management contents systems, search engines, etc. cannot”

    [,,,]

    “I feel one of Rod Boothby’s underlying points is that KM is about facilitation rather than about managing knowledge as such, it’s about creating the right environment for knowledge to flow.”

    Spot on, indeed, Javi ! I must say that was also the same point that I got from watching Rod’s business case on enterprise blogs, however, I also felt, while going through it, how most people would think that all this social software is not part of KM because it is just too easy to work by and make extensive use of it. I felt it is necessary to understand that, like you said, we are just starting to notice beyond the tip of the iceberg from KM and if there is anything that social software would do is to actually bring forward an entire dimension of knowledge that was underlying all over the place but that was never shared with others. Weblogs would allow knowledge workers to actually be adventurous and share what they know with others and collaborate in an environment where they are the ones in control of the knowledge flow and not the system, which is what may have happened thus far. At least, that is mostly part of what I have experienced myself all along and why, overall, I am really excited about all these new emerging technologies as they are going to provide a new ground for people to become better at what they already do now: work even smarter.

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