http://www.elsua.net/2006/05/22/fringe-contacts-people-tagging-for-the-enteprise/ A blog about Knowledge Management, Communities, Collaboration, Learning, Social Computing and Work/Life Balance Wed, 10 Mar 2010 19:49:10 +0000 http://wordpress.org/?v=2.9.2 hourly 1 http://www.elsua.net/2006/05/22/fringe-contacts-people-tagging-for-the-enteprise/comment-page-1/#comment-179729 Mike’s Musings » Firefox in the Enterprise: Part 2 - Benefits Tue, 19 Jun 2007 19:17:24 +0000 http://www.elsua.net/2006/05/22/fringe-contacts-people-tagging-for-the-enteprise/#comment-179729 [...] Extensions are a great way to add genuine business value to Firefox. Within IBM, for example, we have extensions like Koala that can be used to automate business processes, or extensions like Tommy! which take our corporate directory to the next level by integrating other services like blogs. We have an extension available that uses the Firefox password manger to enable single sign on to IBM domains. And of course we have the CCK to produce IBM customized versions of Firefox. We have also seen Greasemonkey used to add business value. For instance, one of our support teams uses a Greasemonkey script to prefill fields in a web application that would normally have to be done with every problem report. The result can be seen in real time savings for support calls. [...] [...] Extensions are a great way to add genuine business value to Firefox. Within IBM, for example, we have extensions like Koala that can be used to automate business processes, or extensions like Tommy! which take our corporate directory to the next level by integrating other services like blogs. We have an extension available that uses the Firefox password manger to enable single sign on to IBM domains. And of course we have the CCK to produce IBM customized versions of Firefox. We have also seen Greasemonkey used to add business value. For instance, one of our support teams uses a Greasemonkey script to prefill fields in a web application that would normally have to be done with every problem report. The result can be seen in real time savings for support calls. [...]

]]> http://www.elsua.net/2006/05/22/fringe-contacts-people-tagging-for-the-enteprise/comment-page-1/#comment-12887 E L S U A ~ A KM Blog » Blog Archive » Searching Kills Employee Productivity - Are We Actually Searching for the Right Thing After All? Wed, 30 Aug 2006 22:04:24 +0000 http://www.elsua.net/2006/05/22/fringe-contacts-people-tagging-for-the-enteprise/#comment-12887 [...] Take, for instance, the example of Fringe Contacts, IBM’s people portal interface, where you would be able to search not only for the information you may be asking for, through the usage of keywords or tags, but also you would be able to search for those experts who have been tagged with those keywords. As such, under the same user interface, you would be able to have access to both the Intellectual Capital and the experts behind it. And with a single click a whole bunch of other resources available to you that would be related to the people you may find in those results. [...] [...] Take, for instance, the example of Fringe Contacts, IBM’s people portal interface, where you would be able to search not only for the information you may be asking for, through the usage of keywords or tags, but also you would be able to search for those experts who have been tagged with those keywords. As such, under the same user interface, you would be able to have access to both the Intellectual Capital and the experts behind it. And with a single click a whole bunch of other resources available to you that would be related to the people you may find in those results. [...]

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