E L S U A ~ A KM Blog by Luis Suarez

From the blog

Personal Knowledge Management (PKM) – An Update

After the weblog post I shared a couple of days ago on Social Networks – Knowledge Management Done Right I thought you might be interested in another post around the same subject (Personal Knowledge Management) that Dave Pollard (Author as well of Why Knowledge Management Is So Important) shared yesterday: Personal Knowledge Management (PKM) – An Update.

This is, yet again, another superb weblog post that will certainly provide you with some good insights about that relatively new Knowledge Management approach where knowledge is shared locally and there is a much more profound commitment from the knowledge worker to produce some more quality materials than ever before and share it with their peers. However, with all that said I thought about including a couple of interesting, and thought provoking, quotes from Dave’s weblog post:

“The old model, which we pursued from 1994-2004, is focused on content and collection — the acquisition, organization & aggregation, storage and dissemination of content under organization-wide taxonomies using customized tools and containers, just-in-case it might be reusable. The new PKM model, which we believe will replace it, is focused on context and connection — connecting to the right people just-in-time, canvassing them to gain their knowledge and advice in the context of a particular business problem or pursuit, synthesizing that knowledge and applying it to the issue at hand […]”

Indeed, I couldn’t have agreed more with that particular quote and that is why I have always felt very strong about how crucial the role of communities (whether they are physical or virtual communities) will become over time when people start realising that they can get to share so much more knowledge within a community than just as an individual. To start with it will make things easier to establish those connections that Dave mentions and in most cases in almost real-time, regardless of how disperse the community members may be. With the current set of collaboration tools out there it has never been easier sharing and managing content in a community space by allowing each of the community members to take ownership of their own contributions and conversations.

“[…] KM as a means of improving productivity, capitalizing on the best available knowledge and experience, tapping the collective wisdom of employees and customers, facilitating more robust collaboration, improving the quality of decisions and enhancing agility and innovation […]”

That collective wisdom certainly would be the one from the communities that the knowledge workers may belong to and as such you can already see how those communities would be the invigorating organisms that will foster collaboration to share knowledge and to learn from one another. Yes, indeed, a successful Personal Knowledge Management approach will have to be based on the key role played by communities where community members may find their own individual space to collaborate but at the same time still feel part of the larger entity.

Further on in Dave’s weblog post you will be able to read with much more detail how he describes the key four different components that PKM is made of. So you may want to have a look and read further on those:

  • Know-How Canvassing & Connection
  • Know-How Harvesting
  • Personal Content Management
  • Personal Productivity Improvement

And after finishing off that reading you will probably understand now why this relatively new wave of tools for collaboration in the enterprise, like Weblogs, Wikis, IM, VoIP, Web presence, Flickr, etc. are grabbing a stronger focus by the day. People are starting to realise that sharing knowledge with others and learning from one another is a personal and a more localised exercise than ever before, and the fact that there are both individual and community tools put together out there that certainly help effortlessly to promote that new approach to KM could make it all work out just fine. Just fine !

Technorati Tags : Personal Knowledge Management, PKM, KM, Communities, Collaboration, Social Networking

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